Senior Receptionist
3 months ago
We are seeking a Senior Receptionist / Team leader to join our thriving chiropractic clinic dedicated to providing exceptional care and wellness services to our community.
**Position Overview**:
As a Senior Receptionist/Team Leader, you will play a crucial role in ensuring the smooth operation of our clinic. You will be responsible for leading our reception team, overseeing day-to-day administrative tasks, and providing outstanding customer service to our patients. This position offers an exciting opportunity for a motivated individual with leadership skills and a passion for healthcare.
**Key Responsibilities**:
- Supervise and mentor reception staff, including training, scheduling, and performance management.
- Manage patient appointments, inquiries, and scheduling to ensure efficient clinic operations.
- Maintain accurate patient records and billing information.
- Handle patient intake processes, including payment processing.
- Monitor and maintain inventory of office supplies and equipment.
- Assist with marketing and promotional activities to attract new patients and retain existing ones.
- Ensure compliance with clinic policies, procedures, and regulatory requirements.
**Qualifications**:
- Previous experience in a healthcare or medical office setting, preferred.
- Strong organisational and multitasking skills with keen attention to detail.
- Proficiency in computer skills,
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Confident and proficient in verbal and written communication.
**Benefits**:
- Competitive salary commensurate with experience.
- Free Chiropractic Care
- Discounted Chiropractic care for immediate family members
- A supportive and collaborative work environment where your contributions are valued.
- The chance to make a positive impact on the health and well-being of our community.
**Hours**:
26.5 hours per week (Mon-Fri)
- Typical Hours might include:_
Monday 08:45-14:45
Tuesday 08:45-12:45
Wednesday 09:30-14:00
Thursday 08:45- 14:45
Friday 08:30-13:30
**Salary (Pro rata)**:
£25,000 -£26,325
**How to Apply**:
**Application Deadline**:
ASAP
**Note**: We thank all applicants for their interest in joining our team. Only those selected for an interview will be contacted.
**Job Type**: Part-time
Pay: £25,000.00-£26,325.00 per year
Expected hours: 26.5 per week
**Benefits**:
- Company pension
- Employee discount
- Health & wellbeing programme
Schedule:
- Day shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
Application deadline: 09/05/2024