Business Services Assistant
3 weeks ago
Matlock-Derbyshire
£11.10 Per Hour
Hybrid Working Available
I am recruiting for a local authority who is looking for a business services assistant to assist the team that would be responsible for issuing penalty notices and prosecute parents for failing to secure their child’s regular attendance at school (including unauthorised holidays in term time). The work forms part of this legal process and therefore requires a high degree of accuracy and excellent administrative skills. This is in addition to regular administrative office duties.
Other Key Roles Include
Receive and respond to enquiries from and to customers, providing an effective and courteous service.
Provide information and services to various stakeholders, including partner authorities, the general public, business users.
Follow established ordering procedures to ensure sufficient resources to meet service requirements.
Monitor financial records, take responsibility for cash within defined procedures.
Person Requirements
Relevant work experience in the unit or comparable setting.
Working knowledge of relevant systems, equipment, processes and procedures.
IT skills including the use of standard software packages and bespoke databases where appropriate.
Good customer liaison and communications skills.
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