Solution Designer

7 months ago

Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

**In this role, you are accountable for**: Understanding user and business needs and be confident in translating them into the design of products and services. Design and prototype solutions, interfaces and interactions. Work with designers to simplify complex transactions and explain clearly to non-solution designers the reasons for design choices. Work closely with user researchers to assist with testing and analysing research results.

Work with other designers and architects to maintain a library of standard design patterns and promote its use across digital services and the wider organisation Lead in the proposing of changes and sharing of good practices that can be adopted to drive design standards, ensuring appropriate governance for contribution to the development of products and services. Follow and support methods and standards to achieve a high level of accessibility for the end user in our products Develop frameworks, setting standards and principles and draw up accompanying policies to ensure consistency and high quality services Understand design proposals from external suppliers, and support and present recommendations to senior stakeholders Work within a multi-disciplinary team of software developers, testers, researchers, business analysts, service designers and support a culture focused on ensuring customer needs are met Deliver designs that meet security, governance, web standards, ensuring that key elements are built in from the outset Communicate and present, to a variety of stakeholders, in-depth information concisely within sprint reviews as well as delivering lunch and learn sessions. Participate and sometimes lead within Communities of Practice sharing best practice and adoption of design standards, trends and patterns. Mentor and coach other team members to enable the on-going personal development and growth of skills within the team Provide specialist training enabling the personal development of the team and to support the growth of skills within the team Support where necessary the relevant recruitment and selection in line with organisational processes Maintain an awareness of financial and personal implications in the use of a range of resources and be aware budget management Contribute to continuous business plans including budget monitoring Contribute to and prepare proposals for change including producing necessary estimates, mandates and business cases within the digital and technology department.

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