Trainee Parts Sales Specialist

7 days ago

Luton, United Kingdom Thurlow Nunn Full time

Luton

Parts

Full time

Permanent
- Due to continued growth, we have a rare opportunity to join our dynamic team at Thurlow Nunn Distrigo, a leading automotive parts distribution company in Luton. We specialise in providing top-quality parts and exceptional service to our valued trade customers. As a Trainee Parts Sales Specialist, you’ll play a vital role in supporting our local B2B business, providing expert advice and ensuring our customers have everything they need to succeed.As a Trainee Parts Sales Specialist, you’ll receive full training both in-house and manufacturer. Your primary responsibilities will include:
- Providing exceptional customer service to our trade customers, building strong relationships based on trust and expertise.
- Delivering parts to customers as part of the first 12 months of employment to gain experience.
- Identifying customer needs and recommending appropriate parts and accessories.
- Assisting customers in finding the right products, providing detailed product information, and offering suitable alternatives when necessary.
- Processing orders accurately and efficiently, ensuring timely delivery to customers.
- Proactively identifying opportunities to upsell and cross-sell products, increasing revenue and customer satisfaction.
- Resolving customer queries, concerns, and complaints promptly and professionally.
- Maintaining up-to-date knowledge of our product range, industry trends, and competitor offerings.

**Requirements**:

- Previous experience in automotive parts or a sales role is highly desirable.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Proven track record in delivering exceptional customer service.
- Self-motivated and target-driven, with a passion for sales and achieving results.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Strong problem-solving skills and attention to detail.
- Proficient computer skills, including experience with sales software and inventory management systems.

**Benefits**:

- Competitive salary with performance-based incentives.
- Opportunities for career growth and development within our expanding organisation.
- Comprehensive training and ongoing support.
- Employee discounts on parts and accessories.
- Friendly and inclusive work environment

As a family-owned business, we have strong values. You will be expected to represent our family values of: Professional, Trust, Respect, Caring and Together, through your own behaviour, every day.**Why Work For Us?**
- Thurlow Nunn is part of the Thurlow Nunn Group, a family-owned and managed, people-driven business which has been established for over 145 years. The Thurlow Nunn Group has a team of over 600 employees, within the automotive and agricultural industries, across 18 sites throughout Norfolk, Suffolk, Cambridgeshire, Buckinghamshire and Bedfordshire.
- Whether your passion is sales, aftersales, customer service or another area, what's really important for us is that you are able to represent our family values of: Professional, Trust, Respect, Caring and Together, every day.
- If you take great pride in delivering exceptional customer service and would love to be a member of a dedicated, friendly team, then Thurlow Nunn would be a great place for you to work.

**Salary**
- Competitive plus bonus scheme**Hours**
- Monday to Friday, 8.00am to 5.30pm, alternate Saturdays 8.00am to 1.00pm**Benefits**
- 31 days annual leave (including bank holidays) - Pension scheme - Life assurance - Free RAC breakdown cover - Cycle to work purchase scheme - Preferential parts, service and labour rates - Discounts on new and used vehicles - Aftersales discounts - Access to health and wellbeing support services - Free refreshments - Employee discount platform - Recruitment Referral Incentive Scheme - Employee Assistance Programme (EAP)**Closing date**
- 28-06-2024

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