Senior Administrator

2 weeks ago

Welwyn Garden City, United Kingdom Hertfordshire Community NHS Trust Full time

Are you looking for a new and exciting admin role that will be the next step in your career?

We are looking for an enthusiastic and highly organised Senior Administrator. The role demands excellent self-management and prioritisation skills to offer a high-quality service. You will work in a collaborative way to ensure a smooth and efficient service. You will work as part of a team and will have a positive influence on those around you.

This post is in the admin support hub for the Neurodiversity Pathway for children and young people across Herts who would benefit from a pre-assessment for attention deficit hyperactivity disorder (ADHD) and/or an autism assessment. This senior role will have responsibility for ensuring full admin support is offered to the clinical teams across partner organisations.

The post holder will work closely with the multi-disciplinary team and other agencies who provide assessment and support related to ADHD and autism in a variety of community settings.

Provide a comprehensive, confidential and high quality service, undertaking a wide range of tasks, using organised admin systems, demonstrating initiative and motivation.

Work in a managed rather than a supervised way, taking responsibility for various tasks, providing cross cover for other services should the need arise.

Be responsible for a smooth and effective service by efficiently implementing/developing office systems and processes.

Manage and prioritise incoming/outgoing correspondence via a variety of media and action as necessary, demonstrating a high level of professionalism, discretion/confidentiality, seeking advice and escalating issues when required.

Plan staff rotas and cover; co-ordination of meetings; arrangements for delegates/presenter; booking of venues; manage diaries as required.

Participate in team meetings, including typing and distributing minutes and prepare presentations as required.

Be the main point of contact for a wide range of staff, external stakeholders/organisations, receiving and providing complex/sensitive information, ensuring that a professional image of the Trust is maintained at all times.

Engage with staff at all levels of seniority and demonstrate effective influencing and persuading behaviours to ensure that deadlines are met and that the flow of work is prioritised in order that targets/objectives can be delivered.

Line manage/train/develop less experienced/temporary staff.

Train/develop new starters.

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You’ll find it a great place to work with many benefits offered to you as a member of our staff

We put our service users, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

This permanent post is based in Welwyn Garden City. There might also be an opportunity for a proportion of your time to be home working (to be discussed and agreed with your line manager based on service needs).

For this role you will need to have a full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

Please refer to the attached job description for more specific information about this role.

Interviews to be held on either 17th or 18th April 2024.

**For further details / informal visits contact**:
**Name**: Liz Grinter

**Job title**: CSS Admin Team Lead

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