Sales Support
2 months ago
**Basic £23k + £7200 bonus (bonus paid monthly)**
Our client is one of the leading clinics in the UK and continues to grow. This is a great opportunity for a Sales Support individual to join a market leader in a growing sector and be part of a friendly team.
**Responsibilities for Sales Support**
- Assisting with daily operational activities: scheduling clinics, answering inbound and making outbound calls for enquiries, appointment bookings, amendments and cancellations, post-treatment queries, complaints, and payments.
- Performing administrative duties: Processing patient data, sending confirmation of appointment bookings, processing payments, arranging follow-up appointments, providing courtesy calls, and requesting Trust Pilot reviews
- Providing clinics with Patient Lists a day in advance and ensuring all clinics are fully paid in advance
- Occasionally organising travel and accommodation for doctors and consultants to clinic locations
- Manage and maintain appropriate stock levels for each clinic facility; order and replenish medical supplies.
**Requirements for Sales Support**
- Excellent organisational and communication skills.
- A keen eye for detail.
- Exceptional customer service and telephone voice.
- Ability to multi-task effectively through accurate planning and prioritisation
- Have an outgoing personality with the ability to easily influence results whilst working under pressure
- Analytical approach and an eagerness to learn.
- High level of tact, diplomacy, and confidentiality
- Ability to self-motivate and motivate others within a highly targeted environment
- Willingness to be flexible depending upon the demands of the business
**Additional info**
Clear progression paths
Hours of work: Monday to Thursday 9am - 5pm, Friday 9am - 4.30pm
Lunchbreak: 1 hour
20 days holiday + Bank holidays
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