Italian and English Customer Service/ Debt

4 weeks ago


Biggleswade, United Kingdom UCFS Europe Full time

**_Are you fluent in Italian and English? _**

**_Do you have experience in customer service and/or debt collection?_**

If so, we are looking to recruit for an experienced **Customer Service/Debt Collection Agent** to join our team based in Biggleswade
- **Working hours: 40 hour week**:

- **Different shifts, Monday to Saturday, from 8:00 to 19:00 (working 8 hours, 5 days per week)**

**Bilingual (Italian and English Customer Service/Debt Collection Agent - Key Responsibilities**:

- Calling customer to collect arrears (for Italy and UK)
- Admin work as required
- Updating the database
- Interact with the italian office and ensure tasks are carried out as requested from local and italian supervisor.

**Customer Service Advisor - Skills and Experience**:

- Previous experience within customer service environment
- Strong communication skills; written and verbal
- Excellent customer service skills
- Ability to use own initiative
- Fluent in Italian and english

**Customer Service Advisor - Benefits**
- Free on-site parking
- 20 days holiday + 8 bank holidays
- Social working environment

**Please be aware this is NOT a remote working position
- office attendance is mandatory**

Contratto di lavoro: Tempo pieno, Tempo indeterminato

Stipendio: £21.000,00 - £25.000,00 all'anno

Esperienza:

- Customer Support & Client Services Occupations: 1 anno (Preferenziale)
- debt collection: 1 anno (Preferenziale)

Lingua:

- Italian (Obbligatorio)
- English (Obbligatorio)

Sede di lavoro: Un'unica sede

Reference ID: Bilingual



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