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Customer Care Assistant
4 months ago
We are looking for a friendly and approachable Customer Care Assistant to join our team at Durdle Door Holiday Park. The Holiday park itself includes a variety of accommodation, including camping, touring, glamping and static caravans holiday homes as well as a large proportion of privately owned property.
The Customer Care Team is a vital part of the operation of Durdle Door Holiday Park with a range of responsibilities varying every day. This position is crucial to our customer experience and involves a high level of customer interaction.
Duties will include:
- Hosting and welcoming guests during check-in, offering tips for an enjoyable stay and for making the most of the local area.
- Administrative tasks
- Liaising with and maintaining relationships with external contractors and suppliers
- Handling payment transactions
- Taking bookings and using and updating our booking program with detailed records
Hours are full time, 5 days per week and will include weekends and Bank Holidays.
**Job Types**: Full-time, Permanent
**Salary**: From £10.92 per hour
**Benefits**:
- Employee discount
- On-site parking
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- West Lulworth: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you able to work a share of weekends?
**Experience**:
- Customer relationship management: 1 year (required)
Work Location: One location
Reference ID: Customer Care Assistant