People Services Assistant

3 weeks ago

Walsall, United Kingdom whg Full time

**Contract: Full Time, Permanent, 37 hours per week**

**(A minimum of 2 working days will be required in the office as part of the hybrid working model)**

We have an exciting opportunity for a People Services Assistant to join our People Services team providing a responsive, customer-centre service to a range of stakeholders.

**Main job responsibilities**:

- Acting as a first point of contact for enquiries into the People Services team:

- Providing high quality, timely and accurate administrative and operational support to a wide range of stakeholders
- Providing administrative support to the People Services team, including L&D, recruitment, and employee relations cases.
- Maintaining effective systems of work and a high-quality data, accurately completing all transactional HR activity, including starters, movers and leavers.
- Provide first-line HR and L&D advice and guidance in accordance with relevant policies, procedures and practises that comply with relevant legislation
- Assist in delivery of workshops/induction events

**We're looking for someone who has**:

- Achieved or working towards a CIPD Level 3 foundation qualification
- Recent and relevant experience in a similar type of role with working knowledge of HR or L&D best practice.
- The ability to use own initiative, manage own time and priorities whilst demonstrating a flexible and can-do proactive approach
- The ability to analyse information and data, pay close attention to detail, and make judgements on issues presented.
- A commitment to continuous professional development.

**What’s in it for you?**

In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.

**About us**

Our People Strategy presents a clear picture of how we will achieve our Corporate Plan aim, ‘Be an exceptional place to work that attracts, develops and retains talent’. The Strategy focuses on three key themes that help us support our colleagues to make a difference to our customers, the communities we serve and to themselves.

It is important to us that we have a diverse workforce, representative of the communities we serve. Equality, diversity and inclusion (EDI) to us means colleagues living our values, dedicated to doing the right thing and exercising good judgement. This will encourage a culture where all can thrive, acknowledging that everyone is different; what matters to us is that everyone can come to work and feel comfortable to be themselves.

We are proud to be accredited as a Disability Confident Employer and ensure that disabled people and those with long term health conditions have the opportunity to fulfil their potential and realise their aspirations while working with us. We want to make it clear that we welcome disabled applicants for all our roles. If in doubt look out for the Disability Confident logo.

We will ensure that our recruitment process is inclusive and accessible, and we will interview applicants with a disability if they meet the essential criteria for a role. We will also support existing colleagues with a disability or long-term health condition enabling them to stay in work, making reasonable adjustments if necessary.

**Closing Date: 27 April 2023**

**Interview Date: 10 May 2023**

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