Branch Assistant
4 weeks ago
An exciting opportunity has arisen in Liverpool, L9 to join our client on a full-time temporary basis until April 2023. Working Monday to Friday 37.5 a week, paying £10.25 per hour
As a Branch Assistant, you will be responsible for providing direct support to customers who are buy our security products and/or services. You will be working in a busy environment where you will be completing orders with good attention to detail and ensuringthe sales process delivers a high-quality service to our customers. You will be required to drive the van too so you will need a full UK driving licence. You will also work with other departments at our head office to provide sales support whilst using yourknowledge to advise on our product
JOB DUTIES:
- Providing exceptional customer service with existing customers and new customers
- Dealing with multiple tasks - order management, phone queries, stock control, serving on the counter
- Warehouse Duties
- Understand our products, systems, and procedures and upselling products and promos to our customer base.
- Manage the sales process efficiently
- Provide excellent customer support
**YOU MUST HAVE**:
Full Driving Licence
Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favourably
Ability to multi-task
Excellent communication skills
Ability to work in a fast-paced, demanding environment
Ability to work effectively in a team
WE VALUE:
- Previous industry experience in a wholesale distributor or working on a trade counter would be an advantage
- Happy being on the phone to customers providing advice and looking for sales or upselling opportunities
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