Senior Account Manager
2 weeks ago
Hybrid working offered, days in the office.
This job role outlines the minimum tasks and competencies that are expected to be demonstrated within the role. In line with our values, we encourage proactivity and innovation within all roles.
**Results and delivery**
- Ensure a clear brief is received from the client and disseminated to the internal team
- Deliver projects to the brief and within scope and budget
- Allocate and support the team on the roles and responsibilities assigned
- Ensure client deadlines and proactively manage with the client if unrealistic
- Generate draft content of project materials, as appropriate to role and project, for review by MW, SA and/or Director
- Build strong effective relationships with the clients and external thought leaders
- Brief and review freelance design and digital work to be client-ready
- Ensure processes for reviewing materials are adhered to and client agendas are completed on time
- Develop budgets for review with the account lead
- Ensure all projects are reconciled accurately and invoiced on time
- Forecast projects accurately and in a timely manner
- Ensure all finance tracking is adhered to
- Be involved in new business RFPs, pitches and research
- Be available for domestic and international travel when the project requires onsite support
**Qualifications and experience**
- Ideally educated to graduate level or above or bring extensive project management experience
- At least five years’ experience within medical communications
- Ability to lead client accounts
- Leadership and proven line management experience
- Organised with excellent time management skills
- Excellent attention to detail
- Proactive and enthusiastic
- Competent in MS Office including Excel, PowerPoint and Word
- Good written and spoken communication skills
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