Cleaning Supervisor

**JOB DESCRIPTION**

**Section 1: General information**

**Job title: Cleaning Supervisor**

**Department: Safety & Facilities**

**Reports to: Facilities Co-ordinator**

**Responsibility for: Cleaning Team Leader and Cleaners**

**Section 2: PenCarrie’s story and purpose**

**PenCarrie’s story**:
With over 30 years’ experience, PenCarrie has built a strong reputation as a leading B2B supplier to the garment
decoration industry. Based in Willand, Devon, PenCarrie stocks over 3,500 product lines from over 75 of the
industry’s top brands from promotional t-shirts to high specification outdoor wear. With a primary focus on
meeting the needs of customers, PenCarrie delivers not just on choice but on customer service, reliability and
the values that make it one of the leading companies in the market. We are a family business employing 300
Team PenCarrie members each of whom is as passionate about the business as the next.

**PenCarrie’s purpose**:
The distribution partner that enables exceptional customer success.

**Section 3: Purpose and responsibilities of the role**

**Main purpose of role**:
To maintain a clean, safe and secure environment and lead the cleaning team on a daily basis working closely
with the Safety & Facilities Team.

With experience of leading a team you will assist the Safety & Facilities Management Team with on-going
supervision of the cleaning team, onboarding new starters, training where required, conducting regular
reviews and providing a supportive line management ethos. You will pro-actively guide the team ensuring
that both the day and evening cleaning teams are delivering the high standards required.

You will have a good level of IT knowledge and skills in order to create work schedules, maintain accurate
records, ensure safety, quality and cost standards, while getting involved in carrying out cleaning duties
directly.

**Main responsibilities**:
1. Cleaning of communal workplace areas such as the Warehouse, toilets, washrooms, hallways, meeting

rooms, offices and external areas. Including the cleaning, clearing and re-setting of meeting rooms.

2. Outside cleaning including yard sweeping, window cleaning, pressure washing and leaf blowing entrances

and external pathways.

3. Cleaning of Company vehicles as required.

4. Create and review comprehensive daily work lists, in digital and paper format, allocating tasks across the

cleaning team.

5. Ensure daily cleaning inspections are conducted and recorded in an auditable, accurate and timely

manner.

6. Movement of furniture and equipment as required involving manual handling.

7. Removal and disposal of rubbish and debris from all areas of site where required.

**JOB DESCRIPTION**

8. Use powered, ride on and pedestrian machinery. Maintain and secure equipment when not in use.

Ensure training is up to date.

9. Manage the safe usage and storage of cleaning chemicals. Ensuring training is up to date.

10. Maintain stock levels of cleaning and hygiene supplies with accurate stock taking and ordering of items.

11. Provide inductions, training, regular reviews and ongoing support to the cleaning team.

12. Ensure the team is updated and understand any changes to working methods.

13. Deliver briefings and communicate updates and relevant information to the cleaning team.

14. Attend regular operational meetings with the Safety & Facilities Team, communicating any issues.

15. Monitor and arrange suitable cover of staffing levels in relation to holidays, breaks and absence.

16. Take on any other responsibilities or tasks that are within your skills and abilities whenever reasonably

asked.

**Section 4: Person specification**

**Knowledge, skills and experience required**:
**Essential**
- Previous hands-on cleaning experience
- Good written and verbal communication skills are essential to communicate with team members and

managers and comply with Health & Safety regulations
- IT literate with good numeracy and literacy skills
- Physically fit and capable of moving furniture and operating ride on machinery
- Able to work on own initiative and manage your own time effectively to complete your task list and

handle reactive jobs as they occur
- Punctual and reliable with the flexibility to occasionally alter working hours to cross-over with the

evening cleaning team
- Experience in a similar Supervisory position with the ability to lead, motivate and manage effectively
- Driving license in order to occasionally attend our off-site storage facility 2 miles away
- In-depth COSHH knowledge

**Desirable**
- Experience cleaning in a similar environment
- Experience of using powered and ride on equipment would be advantageous but not essential as full

training can be given
- Ability to work at height using step ladder or scissor lift

**PenCarrie Values
**We’re dedicated to customer success**
- Every one of us can make a difference to our customers’ experience
- We actively look for ways to help our customers succeed
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