Dental Receptionist

We're looking for a full-time receptionist to join our independently owned dental practice. The practice has been established for over four decades, with four surgeries, a modern working environment, is fully computerised with a great support team, recently undergoing a significant amount of investment, under new management.

If you are an experienced receptionist looking to work in a friendly, professional and supportive team environment, this could be the perfect opportunity for you.

**The role**

The successful dental receptionist will help ensure that a practice operates efficiently while providing a professional, friendly point of communication for patients and associates. The receptionist plays an integral role in delivering the exceptional patient experience which helps to establish long term, trusted relationships with our patients.

**Key competencies**:

- Excellent phone and in-person communication skills
- Organisation, time management, and multitasking abilities
- An understanding of dental office procedures and workflow
- Experience using Dentally advantageous

**Key tasks**:

- Patient experience
- Scheduling appointments
- Maintenance of patient accounts and records
- Prepare patient invoices and taking payments
- Assist patients with medical forms
- Confirm and amend appointments with patients
- Manage and organise specialist referrals
- Inform patients of payment options if applicable
- Keep track of office supplies and place orders for more supplies when necessary
- Ensure all dental office equipment is functioning properly
- Sort and organise incoming and outgoing mail
- Maintain petty cash available in the dental office
- Ensure reception area is maintained and professional in appearance

**Our Mission: The destiny of ethical care**

Cottage Dental, established in 1975 has cared for the community of Sandbach for over four decades. At the heart of our business is the desire to provide our patients with the highest standards of dental care and to understand their needs and wishes, so that we can meet expectations, create and maintain healthy and happy smiles.

We don't see our practice as a business selling dental treatment, we see it as a destination where patient dental care is delivered in a relaxing and happy environment, where long-term dental health needs are met, and where we work in partnership with patients to enhance their smiles and understanding and ownership of their dental health.

To achieve this, we listen to and act on patient needs and requirements, we continually invest in the practice environment, our staff training, and our clinical skills to make cottage dental practice thedestiny of ethical care.

**Together we'll make a difference**

At Cottage Dental, we're invested in your continual development. That's why we've developed a collaborative learning environment that supports your career goals and encourages knowledge-sharing.

The opportunity to grow your own capabilities by pursuing and investing in opportunities for personal development and development of others and make a difference to the way we engage with patients and provide the best dental care to the communities we serve.

**Salary**: £11.00-£13.00 per hour

**Benefits**:

- Free parking

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Dental Receptionist: 1 year (preferred)

Work Location: In person