Senior Operations Agent

5 months ago


Sutton Coldfield, United Kingdom DHL Full time

**Join the world’s most international company as a Warehouse Operations Supervisor**

**Are you looking for a rewarding career in logistics? Do you have a passion for delivering excellent service, quality, and efficiency? Do you want to work for a company that values your skills, supports your development, and recognises your achievements?**

**If you answered yes to these questions, then DHL Express UK is the place for you. We are part of the Deutsche Post DHL Group, which operates in more than 220 countries and territories worldwide. We are the world’s leading express delivery service, and we are ranked #1 UK Best Place to Work in Europe and a Global Top Employer (for the seventh consecutive year).**

We are currently looking for a Warehouse Operations Supervisor (Senior Operations Agent) to join our team at our **Birmingham Service Centre, B76 9EH**. You will be working **Monday - Friday 13:00 - 22:00,** managing and planning local operations and courier staff to ensure we meet our daily operational, service, quality, and cost targets.

**As a Warehouse Operations Supervisor, you will be responsible for**:

- Ensuring daily operational targets are met and taking immediate actions to reverse identified areas of under-performance.
- Ensuring pick-up, delivery and shipment processing services are executed in line with service, quality and cost performance standards and targets.
- Ensuring compliance to Regional and Country processes, policies and procedures, and any local external regulatory requirements, that relate to the operational services provided.
- Analysing & providing innovative solutions to service issues
- Supporting the effective implementation and deployment of Regional and Country projects, Programmes, and initiatives within the Service Centre.
- Ensuring that the team is provided with clear performance standards and is staffed, coached, trained and motivated to meet set targets.
- Conducting regular 121’s and annual performance appraisal process for all team members within the agreed timeframes to manage individual performance and job satisfaction.

**To be successful in this role, you will need**:

- Excellent written and verbal communications skills.
- Good interpersonal skills
- Strong IT skills
- Operational process knowledge
- Knowledge and understanding of Dangerous Goods (preferred)
- Good at establishing working relationships and developing personal contacts.
- Strong personal influencing and consultative skills
- Good analytical and commercial awareness
- Self-motivated with good judgment and decision-making qualities.
- Strong Negotiation skills
- Prior experience would be beneficial, but full training is available.

**What we offer you**:

- An excellent pay structure,
- 22 days Annual Leave rising year on year (capped at 26 days) + bank holidays.
- Eligibility to participate in our Employee Bonus scheme.
- Family friendly company policies including Enhanced Maternity Leave
- Access to Employee portal offering DHL Exclusive benefits and discounts across high street retailers and supermarket chains.
- Certified Mental Health First Aiders and access to Virtual Wellbeing Centre
- Access to enhanced company pension.
- Internal training and access to our internal jobs boards so you can be the first to know about longer term opportunities.
- Work in a rapidly growing and stable industry
- Free onsite parking
- Full company uniform and PPE provided.

**What’s Next?**
- Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5-year employment history. Additional to this we are required to carry out a Criminal Record check.

**Privacy Notice**

DHL International (UK) Ltd, act as a “Data Controller” and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.


  • Senior Estate Agent

    4 weeks ago


    Sutton Coldfield, Birmingham, United Kingdom Gascoigne-Pees Full time

    Senior Estate AgentWe are seeking a highly motivated Senior Estate Agent to complement our residential sales team in Sutton, working in our well-known Gascoigne-Pees estate agency.Key Responsibilities:Generate and book valuationsConduct property viewingsNegotiate offersAgree sales and progress through to exchange and completionRequirements:Preferably an...

  • Senior Estate Agent

    5 months ago


    Sutton, United Kingdom Gascoigne-Pees Full time

    Senior Estate Agent OTE: £35,000 - Uncapped Commission, Career Progression, Company Car/Allowance We’re looking for a highly motivated Senior Estate Agent / Senior Sales Negotiator to complement our fantastic residential sales team in Sutton working in our well known Gascoigne-Pees estate agency. Why join us as a Senior Estate Agent /...


  • Sutton Coldfield, Birmingham, United Kingdom Gascoigne-Pees Full time

    Senior Sales NegotiatorWe are seeking a highly motivated Senior Sales Negotiator to join our residential sales team in Sutton, working in our well-known Gascoigne-Pees estate agency.Key Responsibilities:Generate and book valuationsConduct property viewingsNegotiate offersAgree sales and progress through to exchange and completionRequirements:Preferably an...

  • Site Agent

    2 months ago


    Sutton on Hull, United Kingdom CV-Library Full time

    Site Agent - Hull and Surrounding Area Working with a leading civil engineering contractor operating on a range of schemes up to £5 million including work with Yorkshire Water, C&R Trust and Environment Agency. They work as both principle contractor and civil engineering sub-contractor. Due to continued success in they are looking to recruit a...

  • Warehouse Operative

    2 days ago


    Sutton in Ashfield, Nottinghamshire, United Kingdom Senior Salmon Full time

    Job Title: Warehouse OperativeLocation: Sutton in Ashfield, NG17Job Type: Full-timeSalary: £12.25-£15.12 per hourWe are seeking an experienced FLT Reach Driver to join our team at a busy warehouse in Sutton in Ashfield. As a key member of our operations team, you will be responsible for ensuring the efficient receipt, storage, and dispatch of stock.Key...

  • Forklift Operator

    2 days ago


    Sutton in Ashfield, United Kingdom Senior Salmon Full time

    Job Summary:We are seeking a highly skilled Forklift Operator to join our team at Senior Salmon, based in Sutton in Ashfield. This role offers an exciting opportunity for individuals who thrive in fast-paced warehouse environments.Key ResponsibilitiesMaintain accuracy and efficiency in all tasksConsolidate stock and manage inventory effectivelyPick orders...


  • Sutton Coldfield, Birmingham, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Branch Manager to lead our team in Sutton. As a key member of our property services group, you will be responsible for delivering exceptional service to our clients and driving business growth.Key ResponsibilitiesLead daily meetings with the Estate Agency team to discuss goals and progressCoach...


  • Sutton Coldfield, Birmingham, United Kingdom Spicerhaart Full time

    About the RoleWe are seeking a highly skilled and experienced Branch Manager to lead our team in Sutton. As a key member of our property services group, you will be responsible for delivering exceptional service to our clients and driving business growth.Key ResponsibilitiesLead daily meetings with the Estate Agency team to discuss sales strategies and...

  • Production Operative

    5 months ago


    Sutton-In-Ashfield, United Kingdom Senior Salmon Ltd Full time

    Senior Salmon are looking for a Production Operatives to join their team in NG17. Various shifts are available. Duties will include: - Assembly Work - Labelling products - Packaging items - Using various types of machinery This is a great opportunity for a permanent role after a 12 week trial period offering a great career opportunity. **Job Types**:...


  • Sutton Coldfield, Birmingham, United Kingdom Spire Healthcare Full time

    Role OverviewWe are seeking a highly skilled and experienced Senior Ward Operations Manager to join our dynamic ward nursing team at Spire St Anthony Hospital. This is an exciting opportunity for a Registered Nurse with leadership experience to take on a key role in the smooth day-to-day running of our wards.About the RoleThis Deputy Ward Manager position is...


  • Sutton, United Kingdom Move South Ltd Full time

    As a market leading estate agent we are incredibly busy and urgently require an experienced Sales Negotiator/Senior Negotiator to join our Sutton branch. You should have excellent communication skills and be confident in speaking with sellers and buyers to make successful introductions, whilst creating new business opportunities. As a professional Estate...

  • Operations Director

    6 days ago


    Sutton Coldfield, United Kingdom Spire Healthcare Ltd Full time

    Operations Director | Spire Healthcare | Sutton Coldfield, Birmingham | Excellent salary and benefits package available | Full Time 37.5 hours a week | Spire Little Aston Hospital is looking to recruit an Operations Director to join its senior management team. You will provide inspirational professional leadership to all non-clinical service areas, working...


  • Sutton Coldfield, Birmingham, United Kingdom PERSONNEL HYGIENE SERVICES LIMITED Full time

    Site Operations Director Job Description">We are seeking a highly experienced Site Operations Director to lead our team in the Curdworth area. With a competitive salary of up to £42,000 per annum, this is a senior leadership role that requires exceptional leadership skills and experience in managing production or service operations.The successful candidate...


  • Sutton Coldfield, Birmingham, United Kingdom beBee Professionals Full time £35,000 - £45,000

    beBee Professionals is seeking a Site Operations Manager to lead our construction projects in the UK. The successful candidate will have a strong background in construction management and be able to manage day-to-day site operations.Key Responsibilities:Manage site operations, including subcontractors and site staff.Liaise with project stakeholders,...


  • Sutton Coldfield, United Kingdom PMA LTD Full time

    Ley Hill Surgery is looking to recruit an Apprentice to be an integral part of the Central Operations team, working closely, taking on various admin tasks, provide accurate reports based on data collected and day-to-day IT support. You will be enrolled on the Business Administration Apprenticeship Level 3 with Clinical Coding embedded with PMA Ltd. **Annual...


  • Sutton Coldfield, Birmingham, United Kingdom SF Recruitment Full time

    **Financial Operations Manager Opportunity**SF Recruitment is working with a leading educational organisation based in the north Birmingham area to find a highly skilled Financial Operations Manager. The successful candidate will be responsible for providing financial monitoring, budgets, and forecasting to the senior finance team and head teachers.Key...


  • Sutton Coldfield, United Kingdom Simpson Judge Full time

    Job Title: Residential Conveyancing Assistant Paralegal Location: Sutton Coldfield **Salary**: £22,000 - £25,000 DOE We here at Simpson Judge are looking to assist one of out national clients in their search for a new Residential Property Assistant that is able to work with mínimal guidance when it comes to aiding a Senior Fee earner and small team....

  • Multimodal Coordinator

    2 months ago


    Sutton Coldfield, United Kingdom CV-Library Full time

    Multimodal Coordinator - Sutton Coldfield- Up to £32,000 We are seeking a Multimodal Operator to join our friendly logistics team. The Multimodal Operator will be responsible for coordinating the movement of goods using various modes of transportation, such as air, sea, and land. The ideal candidate will have strong organizational skills and the...


  • Sutton Coldfield, Birmingham, United Kingdom Gascoigne-Pees Full time

    Role OverviewWe are seeking a skilled Senior Estate Agent / Senior Sales Negotiator to join our residential sales team in Sutton.About the RoleThe successful candidate will be responsible for generating and booking valuations, conducting property viewings, negotiating offers, and progressing sales through to exchange and completion.Key...


  • Sutton Coldfield, Birmingham, United Kingdom beBee Professionals Full time £45,000 - £65,000

    Head of Financial OperationsWe are seeking a highly experienced and skilled Head of Financial Operations to join our finance team in the UK. You will be responsible for overseeing financial planning, reporting, and analysis, ensuring the company's financial health and compliance with regulations.Key Responsibilities:Prepare financial reports, forecasts, and...