IT Head

Head of IT
Crewe - Hybrid role
£60k - £65k with upcapped performance related bonus paid upon project completion

The Head of IT is responsible for assuring the end-to-end integration of technology solutions working across a multi-supplier delivery and operation model.

Leading a team of internal software developers, app developers, PowerBI Analysts and data scientists you will hold a critical role within the team, which requires a driven, ambitious and enthusiastic IT professional to help develop, drive and deliver theIT strategy for the business to achieve its considerable growth ambition.

The role provides a great opportunity to shape the future of local IT and digitalisation and provides a great opportunity for someone passionate to make an impact in the company and the IT function as a whole.

Key responsibilities:

- Ensure the IT solutions delivered meet business needs
- Lead and deliver the IT Portfolio of programmes and projects
- Manage the technology delivery and integration of 3rd party delivery partners and outsourced IT service providers to ensure the successful delivery of IT Change initiatives
- Provide leadership and management of the IT Delivery team

Essential experience:

- Significant knowledge and experience of enterprise IT, preferably with experience of financial services in a regulated and compliant environment
- Significant experience in Operational and ICT management roles in an outsourced business environment.
- Knowledge and expertise of shaping programmes and digital projects across all SDLC phases, utilising a variety of delivery frameworks (e.g., Agile, Waterfall, CI/CD), automation methodologies and tools
- Experience delivering complex technology programmes in an outsourced environment, liaising with multiple business units, conflicting priorities and projects (both internal and external service providers and suppliers) at the same time.
- Ability to lead complex technical solutions and explain it to a non-technical audience so that the impact on the business is easily understood
- Ability to work under pressure and demonstrate resilience to ensure the correct solution is selected with a full understanding of the costs, timescales and risk involved
- Excellent communication, influencing skills and ability to communicate complex technologies and processes in a clear and coherent way
- Proven track record of leading in-house and external high performing teams
- Ability to motivate and lead teams in changing business environments
- Strong understanding of software, app development, hardware and integration delivery frameworks
- Practical knowledge and experience of current and emerging trends e.g., agile project management practices, open source, cloud platforms, automation, and leading digital technology services
- In-depth knowledge of system design patterns, performance, resilience and scalability