Administrator
2 months ago
**Administrator**
**36.25 hours per week. 9:15am to 5pm Mon-Fri with 30minutes lunch break**
**Salary: £23,000+ per year**
Empire Pumps Ltd specialise in the manufacture and supply of chemical transfer pumps and systems.
We have a fantastic opportunity for an Administrator / Trainee Sales Engineer to join our fast-growing team, based in Dukinfield, Manchester.
You will be responsible for providing an excellent end to end service to our customers.
Your key responsibilities will include:
- Answer telephones, including taking and relaying messages
- Monitor and order office supplies
- Raise, send and chase invoices
- Providing delivery notes and advising promised despatch dates to the Operations Manager
- Collate and provide copies of purchase orders and receipts to accountant
- Raise purchase orders and send to supply chain
- Maintain administration systems, including updating customer and supplier information on our system
- Book TNT deliveries online
- Printing, scanning and photocopying
- Deliver ad-hoc administrative tasks as required, including typing up written and verbal information
- Posting company literature to local post office
- Compiling customer quotes and following up
- Providing timely and accurate information to customers
- Liaising with Sales Engineers and Managers
- Updating customer relationship management system
- After probation period, office keys will be provided for opening and closing
**Person specification**
Your skills and experience will include:
- Delivering high quality customer service
- Providing accurate information
- Friendly and personable manner, particularly on the telephone
- Excellent written skills
- Flexible and open to changing tasks in a fast-paced environment
- Experience of being responsible for own workload, including time management and multi-tasking
- Good attention to detail
- Excellent work ethic and professionalism at all times
- Trustworthy, reliable and a thorough understanding of confidentiality
Full training on processes, systems, products and customers will be provided.
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Ability to commute/relocate:
- Dukinfield: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
Application deadline: 23/05/2023
Reference ID: Empire Pumps 01
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