Ecommerce Operations Assistant
5 months ago
E-Commerce Operations Assistant
**Job Type**: Full Time/ Permanent
Annual Salary: £23,796
Mon - Fri, 09:00 - 17:30 (17:00 on Fridays)
Work Location: In Person (Amesbury, Salisbury)
Who we are looking for:
Essential Qualities
- Excellent Writing ability
- Good communications skills
- Good telephone manner
- Organisational skills
- A decent knowledge of or interest in computers and the internet
- Reliability
- Hard working and ability to work on tasks independently
Preferred Experience
- Experience working in an office or warehouse setting
- Experience with Microsoft Office Suite
As we work with security and government departments, you would need to be able to pass an Enhanced DBS Check.
Who we are:
Since 1999, Interconnective Security Products have been at the forefront of security equipment in the UK. Our clients include the largest security countries in the world as well as individual security professionals, the police, local government, universities, prisons, airports and more.
Our products include patrol systems, stab vests, body cameras, knife arches, search mirror, torches and a wide range of other security equipment.
The Role:
Orders and Dispatch
- Processing orders from various platforms and clients
- Packaging products for dispatch
- Collecting products from the warehouse based on incoming orders
- Preparing shipping labels for website, Amazon, Ebay and B2B orders
- Some minor testing of products before despatch (turn on/off etc)
- Follow up on deliveries if there are issues with the dispatch.
Ecommerce Administration & Promotion
- Writing product listings for our websites/ Amazon/ Ebay etc
- Writing articles for SEO, traffic generation and marketing purposes
- Writing content for new websites
- Take product photos in our studio
- Do image touching up on product photos using vector software
- Assist in the preparation of marketing materials
- Assist with social media accounts (linkedin/facebook/Youtube) and generating content for them.
Customer Service Function
- Answering the phone when customers call in.
- Answering basic questions if a specialist is not available.
- Preparing quotations for clients if necessary
What we offer:
- Annual Salary: £23,796
- 5.6 Weeks Annual Holiday per year
- Company Pension Scheme
- Training in wide variety of disciplines
- Employee Discount
- On-Site Parking
- Sick pay
Pay: £23,796.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
- No weekends
**Education**:
- GCSE or equivalent (preferred)
**Language**:
- English (required)
Work Location: In person
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