Visitor Centre Team Member

5 months ago


Donaghadee, United Kingdom Copeland Spirits Ltd Full time

We are looking for a positive, energetic person to join us in our Distillery Visitor Centre

**This Team Member’s duties include**:

- Producing coffees - from dialling in to milk texturizing, coffees are required to maintain a high standard throughout.
- Greeting and assisting visitors at our Distillery.
- Selling our full portfolio of products on the bar & bottled. High levels of product & brand knowledge required.
- Operating the bar with expertise to produce high end cocktails & signature serves.
- Ensuring a welcoming and engaging environment for all guests.
- Operating the till system & cash handling.
- Completing bookings for events & tours via our booking platform.
- Maintaining a clean, tidy & restocked workspace
- Any other reasonable management requirements.

We are looking for someone who is great at working independently, whilst also a team player. Staying calm and focused when busy is a must. Our Visitor Centre Team strive to ensure all customers receive a 5 stay experience on each visit. Willingness to learn and a committed, can-do attitude is a necessity.

**Essential Criteria**
- Must be 18 years of age or older due to age restrictions on alcohol sales.
- Minimum of 1 years experience as a barista.
- Flexibility to work various shifts, including weekends and holidays
- Strong communication and customer service skills
- Good timekeeping
- Willingness to support all areas of the business

**Desirable Criteria**
- Retail experience - training will be offered

**Additional attributes**
- Enthusiastic customer service
- Eager to learn & desire to develop

**Hours of work**

Our Visitor Centres core hours are 8:30 - 16:30 Monday - Sunday, with late openings on Thursday, Friday (22:30) & Sunday (20:30). On occasion we will have event weeks and evenings. During these periods, Visitor Centre staff are required to work. Weekly, this role will average 10-12 hours, split between shifts which are likely to be on Thursday evening & a Sunday.

How to apply

**Job Types**: Part-time, Permanent, Zero hours contract

Pay: Up to £11.50 per hour

Expected hours: 4 - 20 per week

**Benefits**:

- Casual dress
- Employee discount
- Free parking

Schedule:

- Day shift
- Weekend availability

Work Location: In person

Reference ID: VCTM.06.24


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