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Clinical Governance Administrator
4 months ago
To act as the clinical governance administrator, providing clerical and administrative support for clinical governance activities within the surgical service.
Deal with routine matters relating to the risk and governance function, ensuring urgent work is brought to the attention of clinical governance co-ordinators as appropriate.
To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity.
To provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and responsive
To provide a high-quality customer service which complies with relevant legislation and NHS Employment check standards
To be honest and learn from mistakes, and help to create a “no-blame” culture were people feel able to share and learn from experiences together.
To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department.
Acknowledge that you need to continually deliver greater value to customers.
Be honest about your biggest challenges and create a culture of curiosity and openness.
Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideas.
Why Work With Us
The surgical patient safety team are a forward thinking, cohesive team of 3 people who need the support of an additional team member.
We work very closely with our medical, matron and operational manager colleagues to support the Trust patient safety agenda.
The team are currently in the midst of some very exciting changes to the patient safety culture at the Trust, including implementing the Patient Safety Incident Response Framework (PSIRF) and a new incident reporting system (DCIQ) to bring us in line with the Learning From Patient Safety Events (LFPSE) framework.
Provide general administrative support to the clinical governance co-ordinators, Associate director of nursing and Medical clinical governance lead.
Enter appropriately RCA and supplementary documentation onto the Trust risk management data base (DCIQ)
Liaise with external organisations regarding any incidents reported by Trust staff and refer incidents for investigations as necessary
To collate information regarding Duty of candour and up-date the appropriate information system
Attend M & M meetings collecting and inputting data into the Trust and local data base and to co-ordinate the meetings ensuring that the appropriate personnel attend the speciality meeting.
To be aware of, and have updated knowledge of, hospital policies and procedures from the Trust’s intranet
To be responsible for own knowledge of the Trust’s and departmental Health and Safety Policy and risk register
There are no responsibilities for budget control in the post however the post holder must ensure resources are used as effectively.
