Mortgage Business Analyst

4 weeks ago

Glasgow, United Kingdom MERJE Ltd Full time

My client is looking for a Business Analyst to reporting to Projects & Change and the role covers business change and formal project delivery, both technical & non-technical projects.

It is a fast-paced environment with multiple change projects underway - this role will suit someone who is ambitious, unfazed by busy and who wants to succeed.

Responsibilities include:

- Manage business analysis, projects & change through the full life cycle, from initiation through to implementation including early life support in production
- Develop the scope and design for projects and create detailed delivery plans
- Create business cases and user stories
- Document clear and accurate business requirements and user stories
- Create and document process and workflow diagrams, system schematic diagrams (for users) and/or procedural documents
- Manage user acceptance testing including creating appropriate test cases, initial test cycles, and coordinating the testing with business users.

Skills & Experience:

- Proven track record of working within Mortgage Lending.
- First-hand experience of all key elements of project and change delivery for both Business and Digital projects.
- You have delivered projects to develop Mortgage Lending platforms (and associated rules engines, 3rd party providers etc) CRMs and Telephony systems.
- Coordinating and chairing stakeholder workshops
- Documenting complex requirements formally, asking the right questions and distil these into deliverables
- Excellent planning skills, experience of creating milestone / project plans
- Create test plans, working with the SMEs to ensure outcomes meet expectations
- Manage implementation and readiness activities
- Adhere to governance controls including record keeping, approvals and sign off processes
- Analyse, summarise, and present new initiatives or innovation ideas
- Experienced in stakeholder management, balancing diplomacy, and tact with assertiveness
- Effective reporting writing and communication skills
- Attention to detail & consistent - same high standards, right first-time goal for every deliverable
- Technically literate, with advanced Excel and Project software skills with

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