Fleet Coordinator

**Contract Type**:
Regular

**About** **Autoglass**®** **and** **Laddaw**®**

We’re a recognised superbrand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.

**Making a Difference Together.**

As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you’ll thrive, keep reading.**Contract Type: Full-time, permanent**

**Grade: Grade D (internal use only)**

**Location: Hybrid - Priory Park, Bedford**

**Role Purpose and; Summary**

To support the Fleet Manager in providing day to day operational and administrative support for all Belron UK fleet requirements. The Fleet Co-Ordinator will need to be highly organised and able to work on own initiative, seeing requests through to completion. They will have strong and effective working relationship with internal stakeholders and external providers including insurance companies, lease providers, accident management, kit-out and ancillary providers i.e. breakdown cover, fuel cards.

**Key Responsibilities**
- Provide support in the resolution of fleet activities/requests from drivers and suppliers minimising vehicle off road time and optimising cost
- Manage the day-to-day interaction with external providers, ensuring that contractual requirements are met and proactively escalating any potential risks to the Fleet Manager for resolution
- Timely and accurate completion of all administrative related tasks including vehicle invoices, vehicle maintenance, accident management claims, fuel cards, van kit out and de-fleeting, processing parking and traffic fines and updating Car Hire data
- Ensure our vehicle tracking system is maintained accurately
- Ensuring that the fleet database reflects the current fleet portfolio and that any updates are made in a timely manner
- Collation of environmental data for reporting purposes

**Skills and; Experience**
- Ability to make own judgements and decisions and determine when to escalate issues
- Ability to work autonomously and challenge information where necessary
- Good written and verbal communication skills with the ability to communicate at different levels of seniority within the business
- Planned and organised with the ability to multitask
- A keen understanding of systems, with good knowledge of Microsoft 365, particularly excel, and the ability to quickly grasp any new systems that may be introduced
- Self-motivated with the ability to work own initiative
- Experience in Fleet Management preferred
- Sound knowledge of GDPR requirements

This is a great opportunity for someone who is looking to build a career within the fleet management space where your development will be encouraged and supported.

**Our Values**

In Belron UK Ltd, the way in which we carry out our roles (the ‘HOW’) is equally important to what our role requires of us (the ‘WHAT’) and both directly impact on our ability to fulfil our company purpose of making a difference by solving people’s problems with real care. The ‘HOW’ is shaped by our values.

Our values underpin everything we do by shaping how we interact with our people internally, and our external partners and customers. Your role will be an exemplar of these values:

- Caring: We care about what matters to our people, customers, partners and communities and this is reflected in our work
- Genuine: We create an environment where people can be themselves. We deliver on our promises and are honest, fair and trustworthy in everything we do.
- Collaborative: We engage each other, we support and trust each other, and we deliver as one team.
- Driven: With courage and determination we take ownership to deliver and find new ways to grow the business and ourselves in a sustainable way.