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Solutions Consultant

7 months ago

London, United Kingdom Exponential-e Full time

**Exponential-e**

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We're a company of innovators who think big and achieve bigger Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

**The overall purpose of the job**:

- A strong evangelist of the benefits of a managed service across a wide range of technologies, from Exponential-e
- "Pre-Sales" Solutions support internal and external account managers working on Security services and SASE, SD-WAN, LAN/WLAN, and connectivity to private and public cloud projects.
- Own the creation of an Eco-system of a complete solution within a team consisting of multiple Subject Matter Experts to deliver complex solutions to address a client's requirements.
- Provide Technical/Business Thought Leadership skills to generate the highest number of opportunities for Exponential-e.
- Closely interact with the engineering department during the design stage of new solutions.

**Key responsibilities for this job**:

- To engage with Sales Account Managers from the early stage of the opportunity cycle, leading all technical and service aspects of the opportunity
- To attend customer meetings with Sales Account Managers and proactively take part in customer conference calls
- The ability to design and develop innovative and competitive solutions, working individually or leading a wider virtual team for the qualified opportunity
- Demonstrate strong experience across the Enterprise marketplace to design and develop innovative and competitive solutions, working individually or with a more comprehensive virtual team.
- Closely interact with the Pre-sales Technical Design Authorities and engineering departments during the design stage of new solutions, technical governance, and commercial processes.
- Technically qualify opportunities commercially, creating or overseeing an accurate Bill of Materials for the proposed solution.
- Work very closely with the Exponential-e Bid Team and Account Managers to respond to tenders (RFI/RFP)
- To act as a central point of contact and provide technical support within existing accounts
- Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member
- Lastly, work as a team player to assist in the smooth running of the Solutions department.

**Knowledge and experience required**:

- A Bachelor's Degree or equivalent experience
- Significant IT / Telecoms experience
- Significant experience in a pre-sales environment with the ability to talk confidently about technical solutions
- Excellent presentation skills - the ability to articulate technical concepts to a non-technical audience
- Demonstrable experience responding to bids and tenders with sound commercial acumen
- Proven technical design skills and the ability to create design documentation
- Knowledge of VPLS, MPLS, IP Networking, Routing Protocols, BGP, VRRP, IGRP
- Knowledge of SD-WAN and SASE technologies and solutions, particularly Meraki, Fortigate and Cato
- Experience in designing secure Internet solutions layer seven firewalls from Palo Alto and Fortinet
- Understanding of SOC SIEM services
- Understanding of cloud-hosted IP Telephony, SIP, and Unified Comms from Cisco and Microsoft
- Strong knowledge of HPE Aruba Central and Cisco Meraki wired and wireless cloud environments
- Familiarity with Private & Public Cloud architecture would be advantageous
- Previous hands-on technical experience is desirable

**Our People**

Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing d