Clinic Assistant
2 weeks ago
Cambridgeshire Community Services NHS Trust provides Integrated Contraception & Sexual Health (iCaSH) across Bedfordshire, Cambridgeshire, Peterborough, Milton Keynes, Norfolk and Suffolk.
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process you will be required to undergo a Disclosure and Barring Service check.
The clinical aspect will involve supporting, preparing, assisting and chaperoning clinic activities and procedures, ordering of stock, maintenance of equipment, recording of patient’s observations and phlebotomy (or willingness to undertake training) The administrative aspect of the role will include, booking appointments, call handling, maintaining patient records, updating records and act as the first point of contact to patients and visitors.
Both roles will help in the delivery of holistic care to patients whilst enhancing the patient journey in line with the CCS Clinic Assistant job description. Ideally experience in both areas would be advantages.
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding - and that’s our amazing staff - who, for the seventh year running, rated us incredibly highly in the national staff survey.
This appointment is to the join the iCaSH Peterborough team at our Peterborough clinic as a Band 2 dual role Clinic Assistant for 37.5 hours per week. This is a substantive post.
Promote and maintain a welcoming approach to all patients, maintaining awareness that they are often anxious and will be sensitive to the reception they receive.
Ensure Patient comfort and dignity is maintained at all times.
Maintain a non-judgemental attitude at all times.
To maintain strict patient confidentiality at all times.
Contribute to the on-going assessment of patients.
Enable patients to maintain their religious beliefs and relationships where appropriate.
Support patient’s carers and colleagues when they are distressed.
Move and handle patients safely in accordance with the CCS Policy.
Ensure accurate, timely documentation in patient records.
Assist in ordering and maintenance of stock levels (clinical and non-clinical supplies).
Support audit process.
Prepare for and assist with any clinical activities and appropriately designated clinical procedures.
Chaperone clinical teams members when examining patients/clients.
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