Sales Support Administrator

5 months ago


Birmingham, United Kingdom Shaftec Automotive Components Limited Full time

**About the Company**

Shaftec has been supplying remanufactured and new parts to the motor trade for over 20 years and is now firmly established as the leading transmission, steering and braking supplier to the UK aftermarket. Not only do we offer customers the largest range of premium products, backed by the highest levels of availability but also exceptional customer service.

**About the Role**

As the first point of contact you will be expected to deliver optimum customer service solutions to our existing and potential customers whilst advocating the Company brand and image.
- Processing of sales orders, sales invoices, back orders, and special orders where necessary, ensuring that all product references and prices are correctly entered.
- Develop and maintain good and effective working relationships between customers, suppliers, and our internal team.
- Ensure that all incoming telephone calls are answered promptly and that all callers are dealt with in a polite and friendly manner.
- Advise customers of any issues regarding deliveries and stock availability.
- Maintain a friendly and harmonious atmosphere within the sales office encouraging staff to keep a positive attitude, tidy up the office daily to create a better space of work.
- Maintaining confidentiality on all aspects of company policy and operations when dealing with and speaking to third-party customers and suppliers.
- Liaising with other departments as necessary

**About your Skills, Qualifications and Attributes**:
**Salary and Benefits**

For the position of Sales Administrator there is a competitive salary on offer and our other benefits include:

- We are based outside of the ‘Clean Air Zone’
- Free onsite parking
- Pension Scheme
- Cycle to Work Scheme

**How to Apply**

You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£22,000.00 per year

**Benefits**:

- Cycle to work scheme
- Employee discount
- On-site parking
- Referral programme

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
We have a full COVID safety protocol for both our internal team members and customers

**Experience**:

- Sales administration: 1 year (required)

Work Location: In person



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