Mitigation Team

1 month ago


Liverpool, United Kingdom The Granite Group Full time

An exciting opportunity for a Mitigation Handler has become available to join our fast-paced claims division.
You will mitigate indemnity spend of Third-Party Credit Hire and Property Damages claims, by proactively managing a portfolio of motor claims, from allocation through to settlement.
You will monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party’s claim direct to reduce overall hire duration.

**Role**: Mitigation Handler

**Working hours**: Monday to Friday 9:00am to 5:30pm, 37.5 hours per week

**What you will be doing**:

- Validate all claims for indemnity and fraud
- Accurately assess liability
- Contact all potential claimants or representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file
- Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers
- Ensure indemnity spend is minimized by commercial decision making
- Proactive diary management to monitor and progress live hire cases
- Accurate quantum assessment of claims presented using the relevant tools available to assist

**What we’re looking for**:

- Persuasive, strong and confident communicator
- Ability to use own initiative to explore all options to achieve the best outcome for the business
- Motivated self-starter
- Ability to work as part of a team

You must have at least 6 months continuous employment within Acorn Insurance/Granite. You must not have any live warning, written or verbal on file within the last 6 months. All other standard housekeeping requirements are expected such as good time keeping & attendance record.

**Important**: please advise your current manager of your intention to apply.



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