Head of Property Management

2 months ago


Canary Wharf, United Kingdom People First Personnel Full time

This is a fantastic opportunity to join a multi-branch successful Independent that has multi branches over East London and the South East, you can work out of any branch which is more local to you, these branches are in Bow, Canary Wharf, Bromley, Bermondseyareas.

As head of the department, you will be responsible for driving performance and results, ensuring each client (new & old) experiences a seamless service from start to finish. You will quickly handle all escalations and complaints with a resolution and retentionmentality. And also ensure properties are compliant, follow industry codes of conduct, handle legislation changes, and handle and register all deposit matters, including negotiations.

Continuously evolve our best-in-class customer service culture, set annual revenue targets, and report results quarterly to the leadership team. In addition, you will be responsible for contractor relationships, personally manage a portfolio of clients andproperty visits, and adhere to a seamless out-of-hours operating system (evenings and weekends).



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