Transport Administrator

4 weeks ago


Basildon, United Kingdom Focus Resourcing Full time

Leading all transportation coordination and working closely with the warehouse team, this individual will ensure a high standard of customer excellence and quality in the movement of goods.

Salary per annum is £25,000 - £27,000 depending on experience, plus performance related bonus. Working 37 hours per week, the choice is available to work 8.30am - 5.00pm or 9.00am - 5.30pm Monday to Thursday and Friday 8.30am - 4.00pm or 9.00am - 4.30pm.A 1 hour lunch break is offered Monday - Thursday and 30 minutes on a Friday.

Daily duties:

- Communicate with customers to check required delivery date, delivery details and highlight any specific delivery requirements
- Manage the relationship with each customer account and proceed delivery details based on each specific need (online booking through third party portals)
- Calculate pallet consignment numbers, communicate with in-house warehouse function to ensure timely and accurate picking
- Complete orders to be picked on internal CRM system and create delivery notes
- Book dedicated vehicles for large loads
- Book consignments onto external transport systems/web portals and create delivery labels for consignment
- Consistent update and management of internal excel tracker, and ensure delivery details are logged
- Collaboration with internal Purchase Department to identify and discuss any shortages in stock and handle all customer updates
- Main point of contact for customers regarding deliveries, damages, stock availabilities and general order enquiries
- Manage all deliveries to Northern Ireland and enter order product details onto the Customs Trader Support Service
- Support the Purchasing department with any customs clearance and declarations that need to be completed for delivery
- Create return notes to be sent to the customer
- Manage any incoming returns to the internal warehouse
- Inspect returns for condition and notify client of any damage
- Arrange the stock to be booked onto the system and credit notes to be raise



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