Menu Taker

**Main Duties**
- Takes patient food orders and processes the information as appropriate.
- Prepares the service areas with the necessary service equipment, crockery, serving utensils, condiments food etc.
- Ensures that all foods, and fluids are served when required as per ward requirements and accurately recorded
- Complies with instruction on portion control, presentation and recording all information relating to the service.
- Assists in food preparation & production when required. Maintains high standards of hygiene and food handling.
- Promptly and accurately completes due diligence and other food safety documentation.
- Ensures all stores are correctly rotated, and used in date order, and any out of date products are disposed of in the correct manner.
- Checks all ward kitchen and departmental fridges for food safety compliance
- Undertakes cleaning duties including floors, wall surfaces and equipment adhering to COSHH guidelines.
- Reports any safety deficiencies, incidents, near misses, ill health and environmental incidents to their manager.
- Ensures company safety arrangements and procedures are followed always. Brings any apparent deficiencies in systems of work or equipment provided to the attention of the Manager
- Complies with standards as set up in the company procedures and through training delivered.
- Undertakes additional duties as required by their supervisor in line with capabilities.
- Communicates effectively with all the teams to ensure there is a seamless way of working across the contract.
- Brings to life the Mitie values daily and demonstrates the exceptional everyday.

**What we are looking for**
- Committed to providing patients with safe, high quality and well-presented food.
- Maintains a smart, professional and hygienic appearance.
- Works safely always giving due consideration for the safety of others and the environment.
- Prepared to work in a chilled environment.
- Food safety level 2 preferred, must be available to undertake mandatory training at short notice to comply with food safety.
- Provides exceptional service to the patients. Sets an example by being professional always and demonstrates product knowledge when enquiries are made.
- Standing mostly with manual handling & some bending / stretching / heavy lifting required.
- Upholds and reflects the vision and values of the Trust and Mitie in all actions and behaviours.
- Has a good level of both written and spoken English skills with an excellent attention to detail.
- A strong communicator, who can easily interact with customers and team members.
- Enthusiastic and Conscientious. Diligent and committed. A flexible approach, and "can do attitude" together with the ability to self-prioritise will be required.
- Maintains a good working relationship with; Mitie employees, NHS trust employees and hospital patients.
- Represents Mitie and the client always in a professional, courteous and confident manner.