Data Administrator

SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.

SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

**HOW WILL YOU MAKE A DIFFERENCE?**

We have a great opportunity to join our Business Support Team as a Data Administrator on a permanent basis, as either full time (37.5 hours per week) or on a part-time job share basis. We’re looking for a Data Administrator who has an exceptional eye for detail and analytical skill to join us and ensure that data held on SmartSearch’s multiple systems is accurate, credible and is consistently maintained to a high standard.

This is a rewarding position for someone who wants to support key operational processes and support the company's growth ambitions. The Data Administrator will ensure that the highest data quality standards are achieved by working on data validation and error reports to an agreed schedule, to consistently deliver the business's operational objectives.

**ROLE RESPONSIBILITIES**
- Ensure that the highest data quality standards are achieved by working on data validation and error reports to an agreed schedule
- Working in data entry, data validation and data cleansing of internal systems, Hubspot CRM and Excel reports
- Analysing data from a variety of sources to identify and resolve exceptions in an accurate and timely manner.
- Working proactively and collaboratively with other teams to investigate and correct data discrepancies
- Performing administrative tasks and providing support to management as necessary
- Escalating issues surrounding missing or incomplete data, either to relevant internal parties, or by liaising directly with external customers or agents.
- Approach your work with enthusiasm and have fun delivering change

**WHAT IS LIFE LIKE AT SMARTSEARCH?**
- We are a multi-award winning Tech company with an aspirational mentality.
- Our recognitions include being named in the renowned RegTech100 list for 2022, Great Place To Work Certified since 2022 and we’re one of the fastest growing companies In Europe.
- We have fantastic facilities at our head office in Ilkley which has direct train links from Leeds and Bradford and on-site parking.
- Employee welfare and fulfilment is a priority, whilst encouraging people to be themselves. We provide comfortable breakout areas, wellbeing champions, mental health first aid, reading spaces, prayer room, an onsite gym, gaming area, healthy vending machines, and fresh fruit delivered weekly.
- There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support.
- Regular training will develop your skills and the Mentor Scheme offers fantastic support for your progression.
- Our excellent benefits package includes 25 days annual leave per year, rising to 30 with each year of continuous employment.
- Employee referral bonus and various weekly recognition schemes help us to demonstrate our appreciation and teamwork.
- Employee engagement and activities committee that plans social and charitable activities throughout the year.
- Two big company celebrations per year - summer festival and winter party and awards ceremony.
- Company pension scheme, comprehensive private medical scheme and life insurance.
- We are a diverse and inclusive group of people and proactively encourage D&I and supporting social responsibility through our DE&I Group, charities, support for local schools, wellbeing champions and partnerships with external suppliers.

**WHAT ARE WE LOOKING FOR IN A CANDIDATE?**
- We are open to considering a full-time person (37.5 hours per week) or a job share of 2 part-time people.
- You will have an exceptional eye for detail and analytical skills are essential.
- You will be self-starting and can lead your own work and build relationships across the business.
- You set high standards for quality in your own work.
- Will have experience working in data entry, performing administrative tasks, and using multiple types of software / databases.
- confident communication skills to be able to work with other team members in a productive and positive way.
- We’re seeking a focused professional who can handle any situation and provide high-quality results with a quick turnaround.
- English and maths grade A* - C GCSE or equivalent
- Experience working in an office/administration/customer service environment and delivering against service standards.
- Experience of processing data to agreed quality and productivity measures.
- Strong IT skills are required, predominantly Excel within the Microsoft Office suite.
- Meticulous and highly organised with an exceptional attention to detail to ensure data is managed accurately.

**Job Type**: