Junior IT Supporter

5 months ago

Peterborough, United Kingdom Coloplast Full time

**Location**:
Peterborough, GB

**Job Family**: Information Technology

**Country/Region**: United Kingdom

Junior IT Supporter

Coloplast is a leading global medical device company specialising in products and services that improve the quality of life for people with intimate healthcare needs. Our mission is to make life easier for people with intimate healthcare needs by providing innovative medical solutions and support services. As a Junior IT Supporter at Coloplast, you will be an integral part of our dedicated It team, helping to ensure the smooth operation of our technology infrastructure and supporting our employees across the UK and Ireland. Our amazing organisation coupled with a competitive salary and hefty benefits package there really is no better time to join us

If you are ready to start your journey in IT and would like to work for a company where your role truly makes a difference read on

The primary purpose of the role is to provide end user support to Coloplast employees either face to face, or remotely over Teams or by phone, to restore normal IT service, in compliance with all IT processes and guidelines.

There will also be an ongoing requirement to support the recruitment of new employees, ensuring all IT equipment, including laptops phones and other devices, are built and configured to the required standards and are issued on time, as well as continuous equipment upgrades for existing employees, and the correct termination processes for departing employees.

To be successful in this role, there is a need to take a proactive approach, ensuring a high level of customer service is always provided. The role holder will be extremely service minded, as well as being an excellent team player, providing support and back up to colleagues when required. With well-developed communication skills, and a structured and systematic problem-solving approach, along with a drive to always achieve more, this will be an ideal role for someone looking for their first step into an IT role.

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Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 14.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward - we explore, learn and look for new ways of doing things.

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