Sheltered Housing Officer

**Babergh and Mid Suffolk District Councils - Sudbury, Suffolk CO10 2TR**:

- **£22,369 - £25,409 **per annum (pro rata for part time)**:

- **Full Time, 37 hours per week**:

- **Permanent**

Full time, part time and job share opportunities will be considered.

**What we are looking for**

We are looking for a **Sheltered Housing Officer **predominantly to work in Sudbury to join our team in Tenant services.

To be successful, you will share our **values**, commitment, and motivation to make a difference for our residents, clients, and communities.

**About the role**

You will carry out a range of housing related support duties for residents of sheltered housing schemes, including:

- Welfare calls to residents, identifying and arranging additional support if required.
- Respond in an emergency to residents.
- Maintain accurate and up-to-date records.
- Complete support plans.
- Weekly and monthly Health and Safety inspections/checks.
- Report any safeguarding issues.

You will ensure that the council policies, procedures and risk assessments are strictly adhered to.

Reporting to the Sheltered Housing Manager, you will have day to day responsibility for the cleaning staff.

**About you**

We are looking for a dedicated person who is organised, able to manage a varied and sometimes challenging workload and can communicate well, showing empathy and compassion.

You will need to have the following:

- A relevant qualification at NVQ 2 or Equivalent knowledge gained through experience.
- Basic First Aid Certificate.
- Knowledge of the needs of older people and an awareness of Safeguarding issues.
- IT skills, with considerable experience of Microsoft Office package including Microsoft Excel and Teams.
- An awareness of health and safety matters.
- A current driving license.

**About us**

Working together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

**Benefits**
- Great opportunities for learning and development.
- Suffolk Coaching and Mentoring Partnership.
- Generous leave entitlement (equivalent to 25 days a year, increasing to 30 days after 5 years’ service, plus bank holidays).
- Competitive Local Government Pension Scheme.
- Wellbeing Support Program.
- Employee Assist Program.
- Health Care Options.

For more information, visit our **Employee Benefits page (suffolkjobsdirect.org)** and view '**The best things about working for Babergh and Mid Suffolk District Councils (youtube)**' **to find out what our employees say about working for us.

**Our ways of working**

Work is what we do, not where we go We are committed to working in a more **Hybrid **way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

**For more information**

If you wish to discuss the hybrid working approach for this role, or for an informal discussion, please contact **Donna Williams **on **07860 827863.**

**Closing date: 5pm, 25 May 2023.**

Promoted as FJ (Featured Job) on Suffolk Jobs Direct.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.