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Customer Liaison Advisor

1 month ago

Gerrards Cross, United Kingdom G24 Ltd Full time

**G24 specialises in providing car park management solutions to retailers, retail parks and other corporate and independent organisations throughout the UK.**

**G24 offer clients a range of solutions specifically tailored to suit the individual car park requirements and all are backed up by our in house customer service organisation.**

G24 are pleased to be recruiting for a new Client Liaison Manager to join a leading supplier of Car Park Management Solutions and Technology. The role is based in Gerrards Cross and will include two to three days a week traveling, covering all areas throughout the UK.

The role includes working with clients and training teams on our systems and working alongside our Customer Service Department.

**Responsibilities**:

- Dealing with enquiries and any issues that arise
- Strong computer skills with working knowledge of Microsoft Office
- Attention to detail imperative
- Strong organisational skills
- Customer facing, strong communication skills
- Numerate and confident using Excel
- Ability to prioritise your own workload and remain calm under pressure
- Engaging customers in a positive way, involve them in the overall solution delivery process, keeping them informed of progress on works and manage expectations and supply full training
- Ensure that we put the customer at the heart of everything we do in line with our company values.
- To deliver a high quality of work ensuring that these are accurate and within stated timescales.
- To work as part of a team as well as with other colleagues to enhance the overall customer experience.
- Minimum of 5 A*-C GCSEs (including English and Maths - essential)
- Full UK Drivers Licence (required)
- Experience in Customer Services

Working Hours: Monday - Friday, 9.00am - 5.00pm

**Benefits**
- Company Car
- Overtime
- Laptop
- Pension Scheme
- Full training
- 20-day holiday per annum plus bank holidays

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- Company car
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: On the road

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