Court Usher

2 months ago

Leeds, United Kingdom Brook Street Full time

**The Ministry of Justice - Court Usher**

**Location**: Leeds Magistrates Court, 1 Westgate, Leeds LS1

**Salary**: £10.32ph

**Hours**: Monday - Friday (37 hours)

This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements.

Is it a passion of yours to help members of the public, do you have an exceptional talent of being organised, time management and being an approachable person? Then this is the exact role for you

**Role Overview**:
**Responsibilities include**:

- Obtain names of all parties in attendance and show into hearings at required time
- Call members of the public into court
- Maintain supplies for court users, complete court recording sheets
- Pass on important information to all concerned promptly and clearly, with tact and honesty
- Keep Court room and hearing rooms tidy and well managed
- Label evidence and pass it to the judge and jury
- Carry out general clerical work as required to support the work of HMCTS

**What we are looking for**:

- Basic IT skills in Microsoft Packages (training will be given)
- Strong recent admin/customer service experience
- Be polite and helpful to all customers both external and internal
- Remain calm, polite and tactful when dealing with difficult people
- Vigilance and professional personality
- Be approachable, non-judgemental and honest and respects confidences in dealing with others.

This role would be an excellent fit for someone who has an interest in law and criminology combined with a passion for customer service and supporting the public whilst being organised

**Please note working for the Ministry of Justice will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport

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