Sales Consultant

2 weeks ago

Hatfield, United Kingdom McCarthy Stone Full time

**About the Role**

We are looking to expand our London and South East Division’s Sales Team and are in interested in hearing from Sales individuals who have customer-focussed sales experience gained within housebuilding, hospitality, care, or travel. You will need to be customer centric and can foster and deliver a positive customer experience at every stage of the customer journey

At McCarthy Stone we place our customers at the very heart of our culture and core values, as a Sales Consultant you will bring enthusiasm, tenacity, and excellent interpersonal skills to deliver the sales process for agreed sites; accountable for delivering agreed targets for reservations, completions, rentals, price levels and customer satisfaction

You will proactively contact customers who have shown an interest in our developments and provide the best advice on their purchase of the apartment and the lifestyle. You will be accountable for the sales process which encompasses lead generation and qualification; developing interest and commitment; negotiating pricing, closing sales; whilst ensuring that the customers remain informed, engaged, and committed through to sales completion.

**Your Attributes**

**You will have**:

- Previous experience of outbound calling, coupled with proven conversation rate of visit to reservation would be advantageous
- A valid UK Drivers Licence: in the event you are required to visit customers away from the site

**You will be**:

- Highly competent in questioning and listening - to gain a genuine understanding of the customers’ requirements.
- Excellent written and verbal communication skills with the ability to adapt style to suit customer needs
- Ability to multitask and work to deadlines
- Proficient organisation and time management skills
- Ability to handle and manage difficult conversations with customers and third parties
- Results driven, able to use own initiative, think outside the box, multitask, and work to multiple deadlines.

**Benefits**

**Financial**:

- Competitive salary and lucrative commission scheme
- Company Car/Car Allowance
- Company pension scheme
- Life Assurance
- Professional Subscriptions paid for

**Lifestyle/Health & Wellbeing**:

- 24 days holiday (rising to 28) plus Bank Holidays
- Tuesday to Saturday work pattern - Sunday and Mondays off
- 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
- Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
- Cycle to work scheme
- Colleagues Benefit Booklet with a range of store offers discounts and promotions
- Family Friendly Policies
- We understand the importance of our people and invest in training and development ensuring that you are provided with the guidance and support you need to truly realise your potential.

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