Pharmacy Receptionist

The pharmacy department at Arrowe Park Hospital are looking for an individual who can be the ‘face of pharmacy’. You must be able to work under pressure and communicate effectively with a variety of patients and staff and in all different kind of situations. You will welcome everyone with a warm smile and great service.

This role is not a normal receptionist role - it can be very demanding and requires the post holder to be on their feet all day whilst managing the dispensary prescription tracker, manning the reception, and answering the phones. Many patients need a supportive and sensitive approach and so a calm disposition is essential.

You must have a genuine desire to deliver the very best patient and staff experience by going above and beyond to help them. You should be able to think your way around challenges and step up when we are at our busiest. We are looking for someone to learn quickly. If you have done this kind of work before, that's great but if not, our friendly team can teach you all you need to know.

2. Main duties of the role

You will also be required to carry out deliveries from the pharmacy department to the wards, delivering urgent critical medicines and discharge medicines. There are excellent career opportunities within the pharmacy department should you wish to progress.

WeekendsSaturdayandSunday (7 hours each day) every 6 weeks (with one day off in the week)

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Please see the attached job description for the full job description

The post holder will liaise with members of the public and hospital staff, acting as a first point of contact. They will facilitate effective workflow through the receipt, prioritisation and collection of prescriptions and ensure that Department of Health prescription exemption regulations are maintained. They will be responsible for the organisation and maintenance of accurate systems for filing prescriptions and delivery of medication to the wards.
- The post holder will provide assistance to pharmacists, pharmacy technicians, pharmacy support workers and pre-registration pharmacists, within the pharmacy department in order to fulfil an effective and efficient pharmaceutical service