Workshop Controller

**Workshop Controller OTE £35,000- £40,000, Full Time**

We are recruiting for Workshop Controllers to join Cox Motor Group’s teams at multiple dealerships in the North West.

We are looking for people who share our passion for our brands, with experience of servicing and repairing vehicles to a high standard, and who are qualified to Level 3 in Light Vehicle Mechanics, Maintenance Repair or equivalent. All employees play a vital part in putting the customer first, delivering a great customer experience. We offer excellent opportunities to undertake further training and progress your career.

As a technician you will be responsible for detecting and diagnosing vehicles faults to establish the work required, and ensure that the subsequent work carried out is carried out accurately and in a timely manner. You will be responsible for vehicle road testing and ensuring vehicle parts are stored and handled correctly. The ideal person will take pride in ensuring Lancaster Honda customers are provided with the very best service.

You will work in a friendly and dynamic environment, receiving a full induction and ongoing support. We recognise that happy and satisfied employees give excellent customer service. Staff benefits include a uniform, company pension scheme and access to the staff car scheme to mention a few.

Duties to include but are not limited to:

- To ensure efficient workshop use of materials, equipment and labour resources.
- To ensure service and repairs are carried out to the highest quality standards, achieving total customer satisfaction.
- To actively retain all available business by consulting and co-operating with reception staff, and service manager.
- To work effectively within the dealership team to ensure industry-leading standards of customer care and satisfaction at all times.
- Organise the workshop by controlling job start and finishing times and to be aware of the status of each job at all times
- Ensure the Workshop tools and equipment are in good working order
- Responsible for the security of the building
- Ensure all job cards are completed correctly and be ultimately responsible for shop floor discipline
- To liaise with all Technicians and the Manager in respect of any quality / training issues
- Qualified to Level 3 in Light Vehicle Mechanics, Maintenance Repair or equivalent
- Previous experience working as a Vehicle Technician is essential
- MOT licence is essential
- Clean driving licence essential

**What you get in return**:

- Salary is Dependent on Experience
- 23 days holiday plus Bank Holidays (entitlement increasing every 5 years of continuous service)
- Work Place Pension after 3 months
- Friendly atmosphere
- Professional development
- Uniform provided
- Car Benefit Scheme available after 6 months and meet criteria
- Employee of the Month Reward scheme

**Job Types**: Full-time, Permanent

**Salary**: £35,000.00-£40,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Lancaster: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you qualified to Level 3 in Light Vehicle Mechanics, Maintenance Repair or equivalent?

**Experience**:

- Vehicle Technician: 2 years (preferred)
- Workshop Controller: 1 year (preferred)

Licence/Certification:

- full clean UK Driving licence (required)
- MOT licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person