Dispatch Agent

Overview:
**Pay: Starting at £11.79 per hour,**
- increases after 6 months, on successful completion of your probation._

**Hours: 30 Hours per week**

**Contract: Permanent**

**UK Manual Driving Licence is essential.**

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

We are seeking a highly organized and detail-oriented individual to** join our team as a Dispatch Agent**. As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.

You’ll receive **£11.79 per hou**r for the initial six months.

Throughout this period, Swissport will actively** foster the development of your skills and knowledge **necessary for the role. Upon achieving these benchmarks and successfully completing the probationary period, you will **receive an additional 1.5%** increment in compensation.

**Responsibilities**:
**Key Responsibilities**:

- Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
- Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
- Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
- Prioritize tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
- Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
- Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
- Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.

Qualifications:

- Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
- Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
- Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
- Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
- Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
- Valid **UK Manual driver's license** and ability to operate vehicles airside in compliance with airport regulations.

**Benefits**:

- Competitive hourly wage with opportunities for overtime.
- Comprehensive training and development programs.
- Employee discounts on travel and retail products.
- Health, dental, and vision insurance options.
- Retirement savings plan with employer contributions.
- Career advancement opportunities within the aviation industry.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals of all backgrounds to apply.