Support Assistant

3 months ago

Lochgelly, United Kingdom BRAG Enterprises Full time

**Management & HR Support Assistant**

Hours: 35 hours per week

Reporting To: Managing Director

Location: BRAG Crosshill

**ROLE**

This post aids the Senior Management team and other business colleagues to ensure our business is well-governed and effective. The post holder will play a crucial role in assuring the overall quality and performance of the charity. They will also support the day-to-day operations of BRAG and will act as a member of the Business Support Team.

**MAIN DUTIES**

**1. Support and Governance**

1.1. Working with the Managing Director to organise Board Governance and provide support to trustees.

1.2 Attending Board meetings and recording minutes of those meetings.

1.3. Ensure consistent recording of Timesheets, leave and attendance of all BRAG staff

1.4. Supporting the administration of local Petty Cash and staff expenses at Crosshill (overseen by finance manager)

1.5. Support with the maintenance of an effective online HR system.

1.6 Support Tenants with enquiries handing over to the facilities team when relevant.

1.7 Providing general office admin support which will include dealing with visitors and taking calls at our Crosshill facility

**2 Communication**

2.1 Manage and attend relevant meetings, ensuring the follow up in the required timescales.

2.2 Assist in the preparation and delivery of external events such as Trade Fairs, Conferences, etc. Where requested, attend these events.

2.3 Manage and attend meetings, putting together and agreeing the agenda, take minutes at meetings, and ensuring the follow up in the required timescales.

2.4 Assist in the preparation and delivery of events and Conferences, etc. and where requested, attend these events.

2.5 Successfully promote professional relationships with the organisation, with colleagues, with other professionals and agencies, and the wider community.

2.6 Positively promote the organisation and its services.

**3 General**

3.1 To keep up to date with changes in legislation and/or good practice in relation to work area.

3.2 To undertake any relevant training as may be required.

3.3 Contribute to the maintenance of a safe and healthy working environment.

3.4 Fully participate in systems which ensure full attention to confidentiality, equal opportunity and anti-discriminatory practice.

3.5 Promote professional standards of service delivery in accordance with policies and procedures.

3.6 Ensure that all administrative functions appropriate to the post are carried out to a high standard, in accordance with stated policy and procedure and that appropriate records are maintained.

3.7 Undertake any other duties as requested by the MD which are consistent with the post.

It is the nature of the work of the post that tasks and responsibilities are, in many circumstances, unpredictable and varied. All staff are therefore expected to work in a flexible way when the occasion arises so that tasks which are not specifically covered in their job description, can be undertaken.

**PERSON SPECIFICATION**

**Experience And Qualifications**

Desirable

1.1 At least two years relevant experience in a busy office environment

1.2 Experience of taking minutes of meetings and converting to records

1.4 Experience of working in a small business/charity with limited resources

1.5 HND/SVQ3 in an admin or relevant business discipline

**Skills and Knowledge**

2.1 Strong written and oral communication skills.

2.2 Highly digitally literate, and competent in a variety of software packages, particularly Microsoft Word, PowerPoint, and Excel with a working knowledge of Outlook and Teams.

2.3 A pro-active approach to work and the ability to prioritise a busy workload.

2.4 Analytical with a problem-solving attitude.

2.5 Exceptional eye for detail.

2.6 Strong interpersonal skills, with the ability to liaise and communicate effectively at all levels with all stakeholders.

2.7 Good understanding of HR, Health and Safety and Safeguarding processes and implementation

2.8 Excellent organisation and administrative skills including minute taking at meetings.

√

**Personal and General**

3.1Able to deliver a comprehensive variety of admin, technical, and business support.

3.2 Well organised and able to prioritise in a busy and varied role.

3.3 A ‘team player’, contributing to team meetings, supervision, and the broader development of the organisation.

3.4 A commitment to adhere to the legislation, policies and procedures relevant to our organisation.

3.6 Ability to work without supervision and use own initiative.

**Salary**: £22,673.62 per year

**Benefits**:

- Casual dress
- Company pension
- Flexitime
- Free parking
- Life insurance
- Private medical insurance

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Lochgelly: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 1 year (preferred)

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