Registration Receptionist

Job Introduction
East Sussex Registration is a dynamic and busy team delivering key services to the entire community. Every year across our Register Offices around the county we register thousands of births and deaths, as well as conducting thousands of weddings and civil partnerships. We also facilitate Citizenship Ceremonies for hundreds of people and reproduce tens of thousands of certificates from our historic archives dating back to 1837. Our service is used by the residents of and visitors to East Sussex.

This role is 2 days a week - Thursday and Friday, office based.

The role includes a variety of responsibilities:

- Providing service excellence in all interactions with customers.
- Booking appointments.
- Creating statutory certificates.
- Managing orders from our online certificate portal.
- Providing office administrative support.
- Working as part of the team forming the first point of contact for citizenship bookings and administration.
- Taking payments and reconciling daily transactions.
- Selling additional products and services, appropriately.
- Please refer to the essential criteria on the personal specification when writing your cover letter._

Interviews will be held on Tuesday 16th May, in person, at Hastings Town Hall.

People come to us at major events in their lives and count on us to deliver what they need, so our teams make a big impact on local communities and services.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Company Information

Package Description