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Parts and Service Administrator

4 months ago

Bodmin, United Kingdom TR2 Recruitment Full time

TR2 Recruitment are seeking a skilled Parts and Service administrator to join a team based near Bodmin, Cornwall.

The Parts and Service Advisor will be responsible for assisting customers in purchasing automotive parts and accessories, providing exceptional customer service, and utilizing their mechanical knowledge to recommend the right products.

Duties include;
- Supporting depo manager to ensure the budgeted parts and service profitability is achieved each month
- Ensure all phone calls and efficiently captured and dealt with professionally.
- Raising job cards and check all returned job cards prior to service administrator invoicing.
- Process orders and invoice out all parts.
- Organise all warranty parts (tagged, cleaned, stored and packaged)
- Responsible for packing and sending parts to other depots, clients and customers
- Monitor stock levels, report and investigate any discrepancies.
- Follow basic Health and Safety rules
- Working with colleagues to ensure departmental cover for absence and industry holidays.

**Experience**:

- Prior experience in a parts advisor role is preferred but not required
- Strong mechanical knowledge to understand automotive/agricultural parts and their functions
- Strong customer service skills
- Ability to work well as a team but work alone as well
- Strong mathematical skills

Joining our clients team as a Parts Advisor offers the opportunity to work in a dynamic environment where your skills and knowledge will be valued. If you have a passion for automotive parts, excellent customer service skills, and enjoy working in a fast-paced setting, we encourage you to apply.

TR2 Recruitment Ltd acts as an Employment Agency for permanent workers and an Employment Business for temporary workers.

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
- Parts and Service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person