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Head of Planning and Performance

5 months ago

London, United Kingdom Maple House Offices Full time

**Detailed job description and main responsibilities**:
The role offers the opportunity to work with all clinical teams, have regular contact with executive directors and input to a range of complex challenges and improvement opportunities across the organisation; you’ll therefore need to be sophisticated in your communication and comfortable describing complex problems in straightforward ways to senior audiences. You will be known for delivering results in the face of a demanding agenda. Ideally you will have NHS operational experience and a good understanding of waiting times and other access standards.

The planning and performance team is part of a directorate which also includes the trust’s informatics and clinical coding functions. Together the directorate provides support for clinical teams in delivering care to patients, utilising business intelligence, knowledge of operational best practice and relationship management with regulators / commissioners.

UCLH prides itself on its investment in staff both in terms of developing career skills but also its commitment to staff health and wellbeing.

**For more information regarding the main responsibilities of the role, please refer to the attached Job Description.**

***

**Person specification**:
**Knowledge and Qualifications**:
**Essential criteria**:

- Educated to master’s degree level or equivalent, relevant post graduate professional qualification.
- Thorough knowledge and understanding of how effective performance management systems operate in a large organisation

**Desirable criteria**:

- Thorough knowledge and understanding of the concepts and practices of integrated service planning in complex organisations
- Understanding and experience of implementing integrated performance management systems

**Experience**:
**Essential criteria**:

- 3 years post qualification experience
- Proven track record of delivery at a senior level in a large complex service-focused organisation, including staff management, change management, performance management and business planning

**Desirable criteria**:

- Significant operational experience in the NHS
- Significant experience of performance and / or information frameworks in the NHS

**Skills and Abilities**:
**Essential criteria**:

- Highly developed leadership, negotiation and influencing skills with the ability to motivate and engage individuals and teams
- Intellectually flexible and creative, challenging current ways of working and roles to produce innovative service plans
- Highly data rational with the ability to use quantitative and qualitative information to stimulate performance improvement and provide assurance on performance
- Ability to communicate directly to individuals at all levels both within the Trust and across partner organisations
- Strong written and verbal communications skills
- Proven track record of working under pressure to strict deadlines

**Desirable criteria**:

- Information analysis and processing

**Technical Competencies**:
**Essential criteria**:

- Understanding of the different environments in which the Trust operates and ability to assess opportunities for innovation, partnership and enhanced care

**Desirable criteria**:

- Understanding of clinical capacity and demand, how to generate and fund new business opportunities and exploit the Trust’s asset base.

**Personal and People Development**:
**Essential criteria**:

- A demonstrable commitment to self development and the development of others
- High level of work organisation, self-motivation, drive for performance.
- Engages in constructive debate and participates in evidence-based decision making that is in the best interests of the Trust
- Builds and maintains constructive relationships based on shared understanding of issues with colleagues, partners and stakeholders

At UCLH, we have a real ‘One Team’ ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.

We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.

Additionally, UCLH Arts and Heritage’s staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.

We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.

You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.

Please note that if you have not heard from us within 3 weeks