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Station Support Assistant

3 months ago

London, United Kingdom Network Rail Full time

Station Support Assistant - St Pancras International (12 month Fixed Term/Secondment)

**Location**:
London, GB

**Department Name**:
CT St Pancras QX (989201) G1

**About Network Rail**:
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. **Watch our video to find out more**

We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

**Brief Description**:
Support the Station Manager in the delivery of a first class station environment to Train Operating Companies (TOCs), passengers and retailers.

**About the role (External)**:
**Key Accountabilities**:
1. Undertake general office administration including the control of mail, co-ordinating of diaries, filling and maintenance of personal records and the arranging of travel.

2. Organise meetings and the production and dissemination of documentation to support them.

3. Adhere to financial and procurement procedures and act as local purchasing agent, where directed, by ordering stationary and other consumables as required.

4. Collate customer information requirements and monitor that all station information and publicity material is in date and adheres to company guidelines.

5. Assist in gathering information regarding accidents, incidents and claims and liaise with relevant parties.

6. Arrange access for filming and assist with arranging exhibitions and promotions on the station.

7. Record toilet turnstile revenue and report discrepancies in accordance with company policy.

8. Order, control and issue Personal Protective Equipment and Rule Books for the station team.

9. Undertake administrative tasks as directed.

**Job Skills, Experience and Qualifications**:
Essential
- Good written/oral communication and interpersonal skills
- Good organisational skills and ability to prioritise work effectively
- Experience in the use of company IT packages.

Desirable
- A high standard of accuracy and speed in audio/copy typing

**Salary**: £19,000-£25,000 plus allowance.This is a fixed term opportunity for 12 months.

**Drugs and Alcohol Standard**: