Night Auditor

7 months ago


Glasgow, United Kingdom Marriott International, Inc. Full time

Ideally located on Argyle Street the Glasgow Marriott Hotel is just a short walk from the OVO Hydro, SEC (Scottish Event Campus) and the city centre. It has an exciting blend of comfort, convenience and high-class service, which makes it an ideal location for both business and pleasure. Guests can satisfy their cravings at our Cast Iron Grill or Brew Bar, break a sweat at our well-equipped fitness centre or enjoy a leisurely swim in our indoor pool. Our 15 sophisticated event venues, on-site catering and expert events team make us the perfect place to hold a business meeting or social event.

Join a warm and welcoming team who work together to provide outstanding service to our guests. You will be a valued team member who will be offered the opportunity to grow, develop, and benefit from being part of the world’s leading hospitality company.

***

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

**Benefits**:

- Free Car Parking
- Wellness programmes
- Employee Assistant Programme
- Discounted stays at over 7,300 hotels worldwide
- Friends and Family rate for overnight stays
- Food & Beverage discount at the hotels
- Team events
- Training and Development
- Career discussions and Qualifications
- Meals on duty
- Use of the Leisure Club
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Pay: £11.72 per hour

Expected hours: 40 per week

Schedule:

- Weekend availability

Ability to commute/relocate:

- Glasgow, G3 8RR: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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