Route Crime Lead- London Puddle Dock

3 weeks ago

Blackfriars Station, United Kingdom Network Rail Full time

Route Crime Lead
- London Puddle Dock

**Location**:
Blackfriars, GB

**Department Name**:
Southern Region
- Security

**About Network Rail**:
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. **Watch our video to find out more**

We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

**Brief Description**:
This role provides an exciting and challenging opportunity to lead the investigative response for all route crime incidents and associated operational disruption on the Sussex Route. You will need to be motivated around incident trends, hotspot identification and have a good understanding of data analysis, reporting and performance management.

Stakeholder and collaborative relationships are key, ensuring that both our BTP embedded teams and our front line security providers are given clear direction around tasking areas and priorities. Together with Sussex Route Control, Passenger and Freight customers and external stakeholders, you will also need to continue to drive forward agreed strategies around reducing the impact of trespass, asset theft and graffiti on the railway. Sharing best practice and seeking to enhance your own understanding from colleagues will also be key.

**About the role (External)**:
**Key accountabilities of the role will include but not be limited to**:
1. Own Route Crime performance for the geographical area

2. Analyse and interpret Route Crime data to identify emerging issues, trends and priority locations. Corporate memory retention of incident management.

3. Identify short, medium and long term solutions to ongoing and emerging crime issues

4. Deliver regular progress reports, including relevant risks and issues, to Executive Sponsors and Functional Directors

5. Managing the delivery of contract for chosen security provider(s), including daily tasking, directing the patrol strategy, managing KPIs and verifying the monthly contract arrangements

6. Review of significant incidents to identify route causes outside of incident of management, including infrastructure and process improvement and/or identification of prolific individuals

7. Manage the development and delivery of route crime projects in compliance with company processes and procedures

8. Develop and lead the Route Suicide Prevention Plan, including collaboration with local authorities, suicide prevention groups, TOC suicide prevention lead and any appropriate stakeholders

9. Pan industry and external stakeholder engagement related to crime reduction and suicide prevention
- Understanding of project methodologies
- Knowledge of/experience in the UK rail industry.

**Whilst it’s advantageous you have the following, it is not a requirement**:

- Knowledge of railway-related crime issues and management techniques
- Knowledge of problem-solving techniques
- Commercial and financial awareness.

**Remote working opportunity this role requires working in the office 3 days a week.**

**Drugs and Alcohol Standard**:

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