Pay and People Assistant

1 week ago

Chester, United Kingdom RSM UK Full time

**About the firm and department**

RSM is a leading provider of accountancy and consulting services, inclusive of tax, audit and payroll, to middle market leaders globally. With around 3,650 partners and staff in the UK and access to 51,000 people in over 120 countries across the RSM network,we can meet our clients’ needs wherever in the world they operate and offer our staff brilliant and fulfilling careers. Indeed, we were recently "2 star" accredited by Best Companies, achieving the rating of "outstanding organisation to work for". We alsoplaced second in the "Best Accountancy Firms" category and have been named the UK's 6th "Best Big Company".

RSM’s People Advisory Services help organisations enact their people and talent strategies as well as manage their people challenges using a multi-disciplinary approach in the UK and globally. The team combines RSM’s experts across employment tax, employmentlegal, payroll, HR, equity reward and global mobility. This alliance of specialists brings clients a unified and seamless service and allows you to be part of a collaborative and cohesive service line striving for excellence, innovation and common goals.

People and Pay (PAP) is the HR and Payroll division of People Advisory Services, delivering cutting-edge and premium payroll software and HR solutions to an exceptional range of clients. These span from small entrepreneurial enterprises to large corporations,inclusive of top-name brands across industries such as retail, manufacturing, financial services and the public sector to name but a few.?

**About the opportunity**
You will be a member of the Pay and People Operations Team, supporting the Senior Analyst with ensuring excellent client experience across Pay and People for RSM and making sure our premium product strategy is employed consistently. In this newly created roleand the Pay and People Assistant will support with the following key activities:

- **People Manager Administration** for RSM clients using RSM’s own priority People Software; People Manager. The role holder will be fully trained to use and understand this platform and assist with providing guidance to our clients. The roleholder will be responsible for People Manager administration in the system linking to RSM’s Pay Manager where payroll processing takes place.
- **A broad range of Pay and People Administration** including**P11D’s, Pension Administration** as well as some HR administration for the HR Consultants in relation to standard people related documentation suchas completion of offer letters, templated contracts of employment, probationary review and salary review letters, changes to terms and conditions and leavers letters for RSM clients.
- **Pay Gap Reporting** for RSM clients; both gender and ethnicity pay gap reporting in line with current legislation. The role holder will be fully trained in this area and prior knowledge of the Gender Pay Gap legislation is not essential.?

This role is an opportunity to help People Advisory Services fully realise it’s combined capabilities as a Pay and People provider to the middle market offering a premium product to clients; assisting with the enhancement of processes and delivery, as wellas suggesting and supporting with the development of brand-new processes which will improve the client experience, using technology wherever possible to further automate and digitally transform the offering positively.

Main Responsibilities:

- Supporting the delivery of pay gap reports and pay and people administration; including but not limited to People Manager administration, P11d service and pension administration service.
- Supporting the P11d and Pension service we provide to our clients.
- Providing various operational support to Payroll and HR teams.
- Assisting with all HR administration in relation to People Manager including data entry and updating electronic files.
- Assisting with implementations and the training for all new and existing People Manager clients.
- Supporting HR Consultants with all types of HR administration in relation to HR and Payroll clients.
- Helping and responding to clients efficiently within agreed timescales.

The ideal applicant will have strong administration and/or operations experience, ideally within a payroll and/or HR team, with a demonstrated passion for process review and improvement. You will have strong numerical abilities coupled with proven knowledgeof MS Office, in particular Excel. Experience of the P11D process and other cyclical HR and payroll tasks are advantageous. Similarly, an understanding of professional services or an outsourced provider high volume environment is desirable, but not essential.

Essential competencies:

- Demonstrate confidence and professionalism whilst being approachable.
- Resilience and strong attention to detail.
- Excellent and positive interpersonal and communication skills, both written and verbal.
Ability to work independently (without face-to-face daily line management - we are a national service line and work hybrid/remotely very often).
- Good organisation and prioritisation skills, ensuring project timelines and deadlines are met.
- Flexibility, adaptability, and problem-solving abilities.
- Discretion and ability to maintain confidentiality.
- Ability to review and improve service and processes and look for enhancements in how we work to deliver increased efficiencies, automation and digital transformation.

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