Call Centre Agent

**Customer Service Administrator**

**Permanent**

**Yate**

**Monday - Friday 9am - 6pm.**

**£23000 - £26000**

Our client based in Yate are a leading logistics company operating within the UK haulage and warehouse sector. They are now currently looking for 2 new members to join their team due to continued expansion - right now could not be more of an exciting time to join if you are looking for career progression with a well-established business.

You will have excellent customer service skills, with knowledge of how to use the Microsoft package. Yow will be an organised individual with a positive attitude. You will have worked in an office-based role previously - call centre/admin/order processor or you ay have worked within the transport industry.

**Daily duties to include**:

- Answering incoming telephone calls
- Dealing with order & delivery queries, liaising with customers by providing solutions
- Input of customer orders
- Processing incoming customer orders via our online website
- Handling key customer accounts, including processing KPI reports
- Preparing pick notes, labels, and paperwork
- Running weekly/monthly customer stock reports

**Additional benefits**:

- Life assurance
- Pension
- Full Uniform and PPE
- Onsite Parking
- Cycle to work scheme
- Loyalty Awards
- Employee benefits and discounts across a range of top brands

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Application question(s):

- You must live in, or close to Bristol to apply

Work authorisation:

- United Kingdom (preferred)

Work Location: In person