Senior Administrative Officer

5 months ago


Southampton, United Kingdom University of Southampton Full time

**2393723FG**

1 x Full time permanent

1 x 0.8 permanent

***The role**:
You will play a key role in shaping our newly established Student Casework team to ensure the delivery of a high quality service across the University. You will be a member of this specialist team working closely with academic departments, professional services and key stakeholders to develop and deliver effective management and administration of academic appeals, student complaints, student discipline, fitness to practise and academic integrity cases.

**Required skills and experience**:

- The ability to deal with sensitive and complex casework
- Working accurately within set procedures and to set timelines
- The ability to communicate clearly, sensitively and accurately to range of stakeholders
- Experience of planning and prioritising a busy workload within a team environment

You will use your skills and experience to support the delivery of effective casework management and to pro-actively seek opportunities for continuous improvement.

Please see the job description for further details about the role and the required skills and experience.**Further details**:

- Job Description and Person Specification

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.



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