Sales Advisor

6 months ago

Newtownabbey, United Kingdom MYM Recruitment Full time

MYM Recruitment are delighted to be working with our new Newtownabbey client. Due to a surge in demand we they are seeking to recruit a **Sales Advisor **at their Belfast branch to assist in delivering a high level of support to our sales, purchasing and management teams. The position will support a busy and growing team who aim to provide a high quality service to our ever expanding business and customer base.

Week one Mon-Sat (9am-5.30pm, Thursday 9am-8pm. Off Sunday and one weekday. Week 2 Mon-Sat 9am-5.30pm. Sun 11am-4pm.

**Key Duties/Responsibilities include but may not be limited to**:

- Provide excellent customer service that exceeds all customer’s expectations.
- Ensure customers are dealt with efficiently and courteously.
- Deal with customers’ orders and queries in a confident, efficient and professional manner
- Develop a comprehensive product knowledge to help customers select the best product.available for them, remembering to upsell ancillary products such as ironmongery, trims etc.
- Ensure specific customer requirements (e.g. glass, hardware etc.) are processed efficiently, correctly and meet any delivery promises.
- Ensure all promises made to customers are realistic and achievable.
- Resolve customer issues/enquiries to a satisfactory conclusion.
- Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off).
- Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly.
- Maintain sales performance in line with your peers.

**Essential Criteria**:

- Experience in performance related sales desirable.
- Basic computer skills, particularly in Microsoft Products.
- Good attitude towards daily work and teamwork.
- Flexibility to help out in unforeseen circumstances.
- An element of manual handling and lifting products is required.
- Smart appearance is essential.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£27,500.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: JO4881

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