Caretaker - Estates

**What's involved with this role:
**Job Ref: Islington RQ1231594**

**Enhanced DBS disclosure required**

Undertake caretaker duties including cleaning and other estate duties in partnership with the needs of residents and in accordance with management direction. Working flexibly, alone, or with other caretakers to provide an excellent caretaker service on estates as circumstances require.

Key Responsibilities:

- Reporting to the Estate Services Co-ordinator (ESC) and the Quality Assurance Officers (QAOs) who assist the ESC in caretaker management. Also liaising with management and staff at the Area Offices.
- The completion of daily management control information and other documentation as required.
- Keeping records of complaints made by tenants and reporting cases of fire, burglary, flood and other important incidents to the Area Office / Housing Department as required.
- Reporting contravening of tenancy regulations by tenants.
- Reporting of abandoned vehicles/illegal parking on the estates and liaising with Estate Service Officers and contractors as necessary.
- Maintaining the lighting of communal areas.
- Keeping keys for communal parts, meter cupboard, vacant dwellings, vacant pram sheds, etc.
- Taking appropriate action in respect of repairs or damage in cases of emergency, including the calling out of police, fire, and ambulance services etc. during normal working hours.
- Maintain clean and tidy assigned lodges at the allocated patches.
- Custody of an overall responsibility for the estate stores, tools, plant and equipment at the allocated patch.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additiona**l **information for clarity.**

Other “Essential Requirements” - Please check to ensure that your CV addresses the following items:
**Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.**

**Experience**:

- Some experience of cleaning or caretaking duties (paid/unpaid).

Skills & Abilities:

- Ability to demonstrate a reasonable standard of literacy and numeracy.
- Ability to carry out cleaning duties, working alone or within teams.
- Ability to deal with complaints of disrepair.
- Ability to negotiate a congenial paired working arrangement with an assigned caretaker. Where arrangements are in line with service needs and meet management approval.
- Ability to react to and deal with emergency situations, e.g., fire, flood and lift breakdowns.
- Ability to supply brief reports on background
- Ability to take care of estate tools, equipment, keys to various communal facilities and any keys to void properties which may be issued to caretakers from time to time.
- Ability to work rotating shifts and live in accommodation provided (resident caretakers only).
- Ability to communicate with tenants to provide necessary advice and assistance.
- Ability to carry out minor communal repairs within Health and Safety Guidelines.
- Ability to cope with the physical demands of the job i.e. physically able to lift and move heavy items of equipment, e.g. moving full (wheeled) paladin bins without assistance, and lifting and moving items of household lumber with assistance if necessary.

ALD

**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please