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'parts Advisor'

5 months ago

Cleckheaton, United Kingdom Stoneacre Motor Group Full time

**Parts Advisor**

Stoneacre Motor Group - Newcastle

**Job description**

We have a fantastic new opportunity for a Parts Advisor.

Reports to: Parts Manager

Key Responsibilities:

- Receive, record and bin parts and consumables from suppliers ensuring accuracy of stock deliveries against agreed orders
- Identify, locate, invoice and issue parts and consumables to customers and other departments using the dealership computer system
- Supply accurate and detailed parts quotations to internal departments, retail and trade customers
- Administer parts invoices ensuring invoiced items are accountable
- Establish customer needs for required parts, communicating relevant promotions and offers to customers when appropriate
- Manage and control all parts administration requirement
- Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures
- Maintain product knowledge on the full product range
- Maintain relevant systems ensuring accuracy at all times

Key Competencies:
Communication
Customer Focus
Analytical Ability
Relationship Building
Brand Alignment

Experience: 1 year(preferred)

Has worked within a sourcing / supplying parts role. Willing to attend manufacture training. Competent at using ICT, Maths & English.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

Schedule:

- 8 hour shift

Work Location: One location